ERP Overview Flashcards

1
Q

Business Functionality of ERP systems

wichtig

A
buy
plan
make
store
deliver
sell
service
maintain
comply
coordinate
design
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2
Q

Logistics General / design

A
Material master
batch management
serial number management
handling unit management
variant configuration
engineering change manegemnt
classification manegment
Document Managment
Logistics Information Management
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3
Q

Procurement (besorgung) / buy

A

requirements / anforderungen
sourcing (RFQ) beziehung
vendor selection / lieferantenauswahl
outline agreements / Rahmenverträge
source determination / Bezugsquellenermittlung
purchase order processing / auftragsbearbeitung
goods receive / Wareneingang
invoice verification / Rechnungsprüfung
service procurement / Dienstleistungsbeschaffung
vendor evaluation / Lieferantenbewertung

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4
Q

Plan

A

demand planning and forecasting
sales and operations planning
materials requirement planning (consumption / order based)
master plan scheduling / capacity planning

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5
Q

Make

A
Manufacturing:
discrete
repetivive
process
external
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6
Q

Master Data:

A

bill of materials
routings
work centers

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7
Q

Inventory Management / Store

A

Goods Receipt
• Goods Issue
• Stock Transfer
• Physical Inventory Count

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8
Q

Store Warehouse management

A
  • Bin Management

* Warehouse areas & zones

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9
Q

Sales and delivery

A

• Quotation Management / Angebotsmanagement
• Sales Order Processing / Bearbeitung von Kundenaufträgen
• Picking / Kommissionierung
• Delivery (note) / Lieferung
• Good Issue / Warenausgabe
• Advanced Shipping / Erweiterter Versand
Notification (ASN) /
• Billing / Fakturierung

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10
Q

Customer service

A

• Structure and manage
technical objects / Strukturierung und Verwaltung
technische Objekte
• Manage data for warranties / Verwalten von Daten für Garantien
• Create service requests / Serviceanfragen erstellen
• Process service orders / Serviceaufträge bearbeiten
• Bill the costs that arise as a /
result of the services being
executed / Abrechnung der Kosten, die durch die
durch die Durchführung der Serviceleistungen
ausgeführt werden
• Monitor call processing in
order to keep to deadlines and
agreed response times / Überwachen der Abrufbearbeitung
zur Einhaltung von Terminen und
vereinbarten Reaktionszeiten

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11
Q

Maintain

A

• Equipments / Ausrüstungen
• Technical Places / Technische Plätze
• Maintenance Requests / Wartungsanfragen
(planned / unplanned) /
• Maintenance Orders / Instandhaltungsaufträge
• Procure Spare Parts / Ersatzteile beschaffen
• Maintenance Cost Controlling / Instandhaltungskosten-Controlling

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12
Q

Comply

A

• Basic Data and Tools / Grundlegende Daten und Tools
• Product Safety / Produktsicherheit
• Hazardous Substance / Gefährliche Stoffe
Verwaltung
Management /
• Dangerous Goods Management / Gefahrgut-Management
• Waste Management / Abfallmanagement
• Occupational Health / Gesundheit am Arbeitsplatz

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13
Q

coordinate

A

structure porjects
work breakdown strcuture
activities (work packages)
externally financed projects (customer projects)
internally financed projects (overhead cost projects, capital investment projects)

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14
Q

SAP business Suite

A

es gibt diese ganzen Aktvititäten, um diese sind Applikation und FUnktionalitäten vom SAP Business Suite angelegt, um diese zu verbessern

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15
Q

small / medium / large sap tools
SOA
wichtig

A
small: sap business one
medium:
SAP business by design
SAP all in one
large:
SAP Business Suite

SOA: service orientierte Struktur

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16
Q

time value of SAP allin one

A

zuerst wenig, dann immer mehr, dann exponentiell

17
Q

ERP Solution adoption

A

financials only
ERP core (materials management, Production, Sales)
industry cluster solutions (services management, research and development)
Suite solutions (CRM SRM (supplier relationship mangaement) EHS envirnment health safety)
Analytics (data warehouse, Data cleansing) -> business objects
infrastructure (data hormonization business networks) -> accelerators
innovations (

18
Q

vendor evaluation

A
  • Functionality / Funktionsweise
  • Industry Coverage / Branchenabdeckung
  • Provider type (ISV, VAR, SI, …) / Anbietertyp
  • Customer Size / Größe des Kunden
  • Vendor Size / Größe des Anbieters
  • Ratio Development / Marketing Efforts / Entwicklung des Verhältnisses / Marketing-Bemühungen
  • Regional Aspects /
  • Language /
  • Maturity / reifegrad
  • Reliability / verlässlichkeit
  • Raodmap /