Teamwork and Collaboration Flashcards

1
Q

What are teamwork and collaboration

A

Function effectively within
nursing and inter-professional teams,
fostering open communication, mutual
respect, and shared decision-making
to achieve quality patient care

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2
Q

what is a team

A

“distinguishable set of two or more people who interact
dynamically, interdependently, and adaptively towards a
common goal/objective/vision, who have been each
assigned specific roles or functions to perform, and who
have a limited lifespan of membership” (Salas,1992)
* Teams that draw from a single professional group OR
multiprofessional teams

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3
Q

Why is teamwork so important

A

Essential element of patient safety
* Increased need for teamwork
* Patients with increasing complex needs
* Increased skills and knowledge needed to care for today’s patients
* Increased specialization of health care professions
* Not one professional able to meet all the complex needs of patients
* National focus on multi-professional teamwork and education
* Importance of continuity of care

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4
Q

What are health care teams

A

Usually includes both licensed
and unlicensed staff
* Complementary backgrounds
and skills
* Share common goals
* Shared decision making

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5
Q

who is on the health care team

A

Attending Physician. Your attending physician has responsibility for all decisions made that affect your care. …
Resident. …
Nurse Practitioner or Physician’s Assistant. …
Nurse Manager. …
Nurse. …
Patient Care Technician. …
Social Worker. …
Dietitian.

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6
Q

What are the outcomes of teamwork

A
  • Improved patient safety
  • Reduced hospitalization time and reduced costs
  • Improved coordination of care
  • Improved health outcomes
  • Greater role clarity
  • Enhanced patient satisfaction
  • Enhanced job satisfaction for team members
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7
Q

what are negative outcome

A

Poor teamwork leads to poor outcomes

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8
Q

what are the characteristic of a successful teams

A

Common purpose
* Measurable goals
* Effective leadership
* Effective communication
* Good cohesion
* Mutual respect

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9
Q

what are barriers to effective team work

A
  • Changing roles
  • Changing settings
  • Medical hierarchies
  • Individualistic nature of
    medicine
  • Instability of teams
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10
Q

what are the team strategies and tool to enhance performance and patient safety (TEAMSTEPPS)

A

Team training developed by Agency for
Healthcare Research and Quality (AHRQ)
* Based on military aviation training
* Organizations  framework for patient
safety initiatives
* Increases collaboration and
communication
* Optimizes performance among teams

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11
Q

who was teamstepps designed by

A

hwo organization

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12
Q

what are the 5 key principle steps of TEAMSTEPPS

A

Team structure**
* Communication**
* Leadership
* Situation monitoring
* Mutual support**

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13
Q

What does the core team consist of

A

physician
nurse
therapist
pharmacy

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14
Q

what does the contingency teams do

A

Formed for emergent or specific events, time limited

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15
Q

what is the coordination team do

A

Responsible managing the operational environment that
supports core team

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16
Q

what does ancillary serverice do

A

support services that facilitates care of patients

17
Q

what does administration do

A

has 24hr accountability for the overall function management of the organization

18
Q

what is SBAR

A

Situation
Background
Assessment
Recommendation

19
Q

How to Teamstepps; communicate

A

Huddles
Check-back
* Ensuring information conveyed by the sender is understood by the receiver
* Call-out
*Strategy to communicate important or critical information
*Informs all team members simultaneously during emergent situations
*Helps team members anticipate the next step
*Directs responsibility to a specific individual for carrying out the task
Two-challenge Rule
*Empowers all team members to stop an activity if they sense an essential
safety breach has occurred
*Team member being challenged must acknowledge the concerns
* CUS

20
Q

What is cus

A

I am Concerned
I am uncomfortable
this is a safety issue

21
Q

how do Teamstepps show mutual support

A

Involves the willingness and
preparedness to assist other team
members
* Providing and receiving feedback
* Exerting assertive and advocacy
behaviors
* Seeking assistance is expected!!