2nd Quarter- MORTUARY ADMINISTRATION Exam 2

Question 1

*Form SSA-721

Answer 1

“Statement of Death by Funeral Director”
 Completion is voluntary.
 Courtesy to the family.
 Ensures payment of survivor’s benefits.
 Prevents payment of monthly benefit to decedent.
 Returns next benefits check

Question 2

 Statute of limitation of SSA-721:

Answer 2

two (2) years from date of death.

Question 3

Veterans Administration (VA)
Available benefits:

Answer 3

	U. S. Flag
	Headstone or grave marker
	Burial allowance
	Presidential memorial certificate
	Burial in a national cemetery

Question 4

*VA Form 21-2008

Answer 4

“Application for United States Flag for Burial Purposes”

Question 5

where can you get a United States Flag for Burial Purposes?

Answer 5

 Issued a U. S. Postal Service Offices
 National Cemetery Office
 VA Regional Office

Question 6

What is the statute of limitation for application for a United States Flag for Burial Purposes?

Answer 6

none

Question 7

• VA Form 40-1330

Answer 7

“Application for Standard Government Headstone Grave Marker”

Question 8

What is the statute of limitation for application for standard government headstone or marker?

Answer 8

none

Question 9

When is the application for headstone not required?

Answer 9

when burial is in National Cemetery

Question 10

statute of limitations for burial allowance

Answer 10

2 years from date of death

Question 11

VA Form 21-530

Answer 11

Application for Burial Benefits

Question 12

Cemetery created and maintained under an Act of Congress for the burial of veterans of military service and their eligible family members.

Answer 12

National Cemetery

Question 13

eligibility requirements for burial in National Cemetery

Answer 13

 Active duty in United States Armed Forces.
 From date of induction until discharged.
 After September 1980, must serve minimum of 24 months of active duty.
 For National Guard and Reserves.
 Retirement after 20 years creditable service.
 Or active duty at time of death.
 “Discharged under conditions other than dishonorable.”
 Verified by obtaining copy of veteran’s service record. *VA Form DD-214 or discharge papers.

Question 14

other persons eligible for burial in a National Cemetery

Answer 14

Spouse
Children under 23.
Grown and dependent children.

Question 15

Jurisdiction of Department of the Army

Answer 15

Arlington National Cemetery

Question 16

Classified (paid) notice publicizing death of a person.

Gives details of funeral service.

Answer 16

death notice

Question 17

Obituary information

Answer 17

 Vital statistics information (date and place of birth, date and place of death, age).
 Family and survivors
 Biographical information (residence, education, employment.)
 Organizations/Military
 Photograph
 Date, time, and location for visitation, services, and interment.
 Special requests.
 Memorial contributions and donations.

Question 18

News item concerning death of a person.
Brief biographical sketch.
Fee depends on newspaper policy.

Answer 18

obituary

Question 19

FTC Funeral Rule requirements

Answer 19

Itemization of selected goods and services
 Includes cash advance items.
 Signed by family member and funeral director.
 Present copy to family member.

Question 20

the individual with paramount right of disposition.

(Spouse or Next of kin) should read and sign all

Answer 20

Authorizations, Release forms, and Disclosures

Question 21

Before family leaves the funeral director should…

Answer 21

Verify date, time, and location for all aspects of arrangements.
Especially time for family viewing.
And most importantly…. Assure them of your continuing assistance.

Question 22

SSA BENEFITS

Answer 22

 $255 lump sum death benefit.
 Monthly benefits.
For eligible survivors/dependents.

Question 23

Completion of SSA - 721:



Answer 23

Decedent’s information.
 Name, Social Security number, date of death, date of birth, and gender.
 Survivor’s information (widow or widower). Name, address, and telephone number.
 Funeral director or firm. Name, address, telephone number, and signature.

Question 24

Filing SSA-721:

Answer 24

Mailed or faxed to Social Security Administration.
Statute of limitation: two (2) years from date of death.
Survivors still need to apply for benefits.
Contact local Social Security office.

Question 25

Obtaining SSA 721:

Answer 25

Available at local SSA office.
Information form attached.
Give to family.
Funeral home computer software.
Texas Electronic Registrar

Question 26

At need funeral procedures

Answer 26

Notification of death
Transfer of remains
Arrangement conference (including forms)
Outline Section I, A-C

Question 27

Provided to any family member.
Send request to the VA.
Statute of limitation: none.

Answer 27

Presidential Memorial Certificate

Question 28

*VA Form DD-214

Answer 28

discharge papers.

Question 29

Time set aside for relatives and friends to pay their respects for the deceased prior to the funeral or memorial service
 Calling hours
 Visiting hours
 Wake

Answer 29

VISITATION

Question 30

After embalming and disinfection
 Dressing
 Cosmetizing
 Casketing

Answer 30

PREPARATION OF REMAINS

Question 31

Clergy record

Answer 31

: form designed to provide pertinent information about decedent and immediate survivors for use by clergy at the funeral or memorial service.

Question 32

	Foot end of casket when draped
	Folded and placed in cap
	Draped over closed casket
	Blue field over left shoulder
	Pressed prior to use
	No flowers or other items should ever be placed on top of the flag.

Answer 32

Placement of the U. S. Flag:

Question 33

Book signed by those attending a visitation and/or service.
 Memorial book
 Complete statistical data and service information
 Typed, printed with calligraphy, or computer generated
 Ensure enough pages for signatures
 Place in visitation room prior to family coming in

Answer 33

register book

Question 34

Remember: Nothing should separate the funeral coach and

Answer 34

the family

Question 35

Order of vehicles

Answer 35

Lead car / Clergy / Casket bearers / Casket coach / Family /Other mourners