Leader / Manager

Question 1

Administration vs. Management?

Answer 1

Administration
- top level of org
- sets future direction of service; focuses on establishing objectives and integrating work units to achieve mission

Management:
- refers to middle and lower levels in hierarchy
- Direct and guide operations of the organization

Question 2

Leaders vs. Managers

Answer 2

Leaders
- not part of formal org
- do not have delegated authority, but obtain power thru other means
- wider variety of roles
- more focused on group processes and empowering others
- direct WILLing followers only
- emphasize interpersonal relationships

Managers
- always assigned a position w/i an org
- legitimate source of power
- carry out specific functions
- focus on control, indiv decision making
- direct BOTH willing and unwilling
- manipulate resources to achieve organizational goals

Question 3

Levels of Nurse Managers

Answer 3

1. Upper Level: responsible for entire org
2. Middle Level: integrate all of the units u have with same nature of services
3. First level: unit based, responsible for very limited unit of the org

Question 4

Basic skills required of nurse leader/manager

Answer 4

1. Conceptual: come up w/ innovative ideas; create programs fr ur own experiences; how to improve smth
2. Technical: theoretical; need the experience
3. Human relations: interpersonal relationships are key
4. Administrative / organizational: a lot of bigger scale decision making and problem solving
5. Communication: both spoken or written; should be able to articulate what’s on mind
6. Analytical: sense making to data provided
7. Decision making: decisive and confident in decisions so subordinates will be the same