Flashcards in 1.4 managing people Deck (46)
what is an asset?
- a resource with economic value with the expectation it will provide future benefit
in what way are staff a cost?
- holiday pay
in what way are staff an asset?
- generate income
- can bring new ideas (innovation)
what is flexible working?
- options offered to employees in terms of working time, location and pattern of working
what are example of flexible working?
- part time
- term time
- job sharing
- from home
what are benefits of a flexible workforce?
- more motivated
- low rate of assentation
- saving on costs
what are drawbacks of flexible workforce?
- potential loss of customers
- more administrative work
- lower employee productivity
what is multiskilling?
- where staff are able to carry out a variety of tasks rather than specialise
how is the way we work changing rapidly?
- increase in part time
- more women seek work
- ageing population
what are different recruitment methods?
what is internal recruitment?
- jobs given to staff already employed by the business
- involves promotion and reorganisation
what is external recruitment?
- job centres
- job advertisements
what are advantages of internal recruitment?
- cheaper and quicker
- people already familiar with the business
- provides opportunity for promotion
what are disadvantages of internal recruitment?
- limits number of applicants
- new ideas can be introduced
what are advantages of external recruitment?
- more specialised
- mew ideas can be introduced
- large number of potential employees
what are disadvantages of external recruitment?
- longer process
- more expensive
- might not find best candidate
why do firms train staff?
- to become productive as quickly as possible
what are advantages of training staff?
- increased productivity
- improved quality
- reduces faults/waste
- increased motivation
- competitive advantage
what are disadvantages of training staff?
- financial cost
- quality of it must be high for it to be positive ]
- work time is lost
what can training improve?
- customer service
- level of skill
- staff loyalty
what is an induction?
- form of introduction for new employees in order to enable them to do their work in a new profession/job
what is the purpose of an induction?
- integrate new employees
- helps new employees settle down
- give them a sense of belonging
what is on the job training?
- employees receive training whilst remaining in the workplace
what are advantages of on the job training?
- more cost effective
- more productive]
- learn whilst doing
what are disadvantages of on the job training?
- quality depends on trainer
- bad habits may be passed on
- potential disruptions to production
what is off the job training?
- employees are taken away from their work place to be trained
what are advantages of off the job training?
- wider range of skills can be obtained
- learn from specialists
what are disadvantages of off the job training?
- more expensive
- lost working time
- employees have more skill and may leave for better job
why might a business need new staff?
- people leaving
- vacant due to promotion
- staff absence