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Flashcards in 3.6 managing change Deck (7)
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1

what are causes of business change?

- size
- PESTLE
- new ownership
- poor performance
- transformational leadership

2

what are key factors in change?

- size and culture
- speed and timing

3

reasons for resistance to change?

- self interest
- prefer present state
- disagreement
- misunderstanding

4

approaches used to overcome resistance to change?

- educate & communicate
- facilitate & support
- participation & innovation
- manipulate & co-option
- negotiate &bargain

5

what is scenario planning?

- process of a business analysing the current and future environment and anticipate potential risks

6

what does scenario planning involve?

- identify possible trends and future issues
- build possible scenarios
- plan responses
- identify probabilities and most likely scenarios
- put in place plan

7

what steps should a business take in the event of an accident?

1. carry out a business impact analyse
2. put together a recovery strategy