chapter 10 Flashcards
making changes in response to problems or opportunities as they arise.
reactive change
planned change, involves making carefully thought-out changes in anticipation of possible or expected problems or opportu-nities.
proactive change
any machine or process that enables an organization to gain a competitive advantage in changing materials used to produce a finished product.
technology
which the company is legally required to adhere to socially beneficial practices, such as helping consumers, employees, or the environ-ment.
benefit corporation
the reintroduction of a familiar practice-the implementation of a form of change that has already been experienced within the same organization.
adaptive change
the introduction of a practice that is new to the
organization.
innovative change
introduces a practice that is
new to the industry.
radically innovative change
is a technique to determine which forces could facilitate a proposed change and which forces could act against it.
force-field analysis
set of techniques for implementing planned change to make people and organizations more effective.
organizational development
a consultant with a background in behavioral sciences who can be a catalyst in helping organizations deal with old problems in new ways.
change agent
the attempt to correct the diagnosed problems.
intervention
a change in the appearance or functionality/performance of a product or a service or the creation of a new one.
product innovation
a change in the way a product or a service is conceived, manu-factured, or distributed.
process innovation
set of mutually reinforcing struc-tures, processes, and practices that drive an organization’s choices around innovation and its ability to innovate successfully.
innovation system
(1) extroversion, (2) agreeableness, (3) conscientiousness, (4) emotional stability, and (5) openness to experi-
ence.
big 5 personality dimensions
represents a broad personality trait comprising four positive individual traits: (1) self-efficacy, (2) self-esteem, (3) locus of control, and (4) emotional stability.
core self-evaluation
the belief in one’s
personal ability to do a task.
self-efficacy
represents the belief in one’s general ability to perform across different situations.
generalized self-efficacy
the debilitating lack of faith in your ability to control your environment.27
learned helplessness