Organisational Culture

Question 1

What are the 3 elements which make up organisational culture

Answer 1

Artefacts
Espoused Values
Underlying assumptions and beliefs

Question 2

What are artefacts

Answer 2

the visible layer of culture

Question 3

what 3 elements can artefacts be broken down into

Answer 3

symbols
stories
rituals and routines

Question 4

explain what symbols are

Answer 4

Tangible representations of values and identity.
Logos and office layout contribute to visual language.
Communicates the culture to employees.
Foster pride and connection to the organisation.

Question 5

explain what rituals and routines are

Answer 5

Daily activities that become ingrained in the culture.
Weekly meetings, problem-solving approaches, etc.
Create a shared experience among employees.
Build predictability and stability, fostering a positive work environment.

Question 6

explain what stories are

Answer 6

Transmit the narrative of the organization.
Success stories, challenges, lessons learned.
Create a collective memory reinforcing values and norms.
Foster a sense of camaraderie and purpose among employees.

Question 7

explain espoused values

Answer 7

Norms and values about appropriate attitudes and behaviours to have or exhibit, e.g.,
“Students first.”
“Be a team player”

Question 8

explain underlying assumptions and beliefs

Answer 8

Unwritten deep beliefs and assumptions that affect rules of conduct that may be conscious or unconscious,
can be positive or negative