change Flashcards
Explain Carnall’s Change Management Model
What it does: Helps managers understand the specific situation in their organisation.
How it works: Like a diagnostic tool, it looks at the company’s culture, structure, and external factors.
Why it’s useful: Tailors strategies to fix specific problems by getting to the root of what’s going on.
Explain Lewin’s Change Management Model
What it does: Breaks down the change process into three steps - unfreezing, changing, and refreezing.
How it works: Unfreezing prepares people for change by addressing their concerns and educating them.
Changing is when the actual change happens.
Refreezing is about making the changes stick.
Why it’s useful: Provides a clear roadmap for managing change and emphasizes ongoing communication and employee involvement.
Explain unfreezing
Involves preparing employees for change by addressing misconceptions.
Utilises education to highlight the benefits of the impending changes.
Explain refreezing
Involves solidifying the changes and integrating them into the organisational culture.
Requires ongoing support, recognition of achievements, and opportunities for continuous learning.
key points for both models
Actively involves employees in the change process.
Encourages participation and feedback to foster a sense of ownership and control.
Aims to reduce resistance by including employees in decision-making.
Clear and transparent communication is crucial for success.
Communication includes conveying the vision for change, the steps involved, and expected outcomes.
