Ch.1 What is Management Test Study Cards Flashcards
The planning, organizing, leading, and controlling of human and other resources to achieve organizational goals effectively and efficiently.
Management
Collections of people who work together and coordinate their actions to achieve a wide variety of goals.
Organizations
The people responsible for supervising the use of an organization’s resources to meet its goals.
Managers
Include people, skills, know -how, machinery, raw materials, computers and IT, and financial capital.
Resources
A measure of how efficiently and effectively managers use organizational resources to satisfy customers and achieve organizational goals.
Organizational Performance
A measure of how well or productively resources are used to achieve a goal.
Efficiency
A measure of the appropriateness of the goals an organization is pursuing and the degree to which the organization archives those goals.
Effectiveness
Process of identifying and selecting appropriate goals and courses of action.
Planning
A cluster of decisions about what goals to pursue, what actions to take, and how to use resources to achieve goals.
Strategy
Structuring working relationships in a way that allows organizational members to work together to achieve organizational goals.
Organizing
A formal system of task and reporting relationships that coordinates and motivates organizational members so that they work together to achieve organizational goals.
Organizational Structure
Articulating a clear vision and energizing and enabling organizational members so they understand the part they play in attaining organizational goals.
Leading
A group of people who work together and possess similar skills or use the same knowledge, tools, or techniques to perform their job.
Department
Responsible for the daily supervision of non-managerial employees.
First / Front-line Managers
Supervise first-line managers and are responsible for finding the best way to use resources to achieve organizational goals.
Middle Managers
