Ch. 3 Ethics

Question 1

The quandary people find themselves in when they have to decide if they should act in a way that might help another person or group, even though doing so might go against their own self-interest.

Answer 1

Ethical Dilemma

Question 2

The inner guiding moral principles, values, and beliefs that people use to analyze or interpret a situation and then decide what is the right or appropriate way to behave.

Answer 2

Ethics

Question 3

The people and groups that supply a company with its productive resources and so have a claim on and a stake in the company.

Answer 3

Stakeholders

Question 4

An ethical decision is a decision that produces the greatest good for the greatest number of people.

Answer 4

Utilitarian Rule

Question 5

An ethical decision is one that best maintains and protects the fundamental or inalienable rights and privileges of the people affected by it.

Answer 5

Moral Rights Rule

Question 6

An ethical decision distributes benefits and harms among people and groups in a fair, equitable, or impartial way.

Answer 6

Justice Rule

Question 7

An ethical decision is one that a manager has no reluctance about communicating to people outside the company because the typical person in a society would think it is acceptable.

Answer 7

Practical Rule

Question 8

The willingness of one person or group to have faith or confidence in the goodwill of another person, even though this puts them at risk.

Answer 8

Trust

Question 9

The esteem or high repute that individuals or organizations gain when they behave ethically.

Answer 9

Reputation

Question 10

Standards that govern how members of a society are to deal with each other on issues such as fairness, justice, poverty, and the rights of the individual.

Answer 10

Societal Ethics

Question 11

Standards that govern how members of a profession are to make decisions when the way they should behave is not clear-cut.

Answer 11

Professional Ethics

Question 12

Personal values and attitudes that govern how individuals interact with other people.

Answer 12

Individual Ethics

Question 13

An ethics officer who monitors an organization’s practices and procedures to be sure they are ethical.

Answer 13

Ethics Ombudsman

Question 14

A metaphor alluding to the invisible barriers that prevent minorities and women from being promoted to top corporate positions.

Answer 14

Glass Ceiling

Question 15

Asking for or forcing an employee to perform sexual favors in exchange for receiving some reward or avoiding negative consequences.

Answer 15

Quid Pro Sexual Harassment

Question 16

Telling lewd jokes, displaying pornography, making sexually oriented remarks about someone’s personal appearance, and other sex-related actions that make the work environment unpleasant.

Answer 16

Hostile Work Environment Sexual Harassment