1.5.1 Business Stakeholders

Question 1

Stakeholders of a business

Answer 1

-Shareholders
-Managers
-Employees
-Customers
-Suppliers
-Financial providers
-Governement
-Local community
-Competitors
-Pressure groups

Question 2

Shareholders Mainly Interested In…

Answer 2

-Good return on investment
-High level of profit and dividend
-Success and growth of the business
-Proper running of the business

Question 3

Managers and Employees Mainly Interested In…

Answer 3

-Rewards
-Maximising pay
-Job security
-Good working conditions
-Promotion opportunities
-Job satisfaction and status
-Success of the business

Question 4

Customers Mainly Interested In…

Answer 4

-Value for money
-Product quality that meets their specific needs
-Appropriate levels of customer service

Question 5

Suppliers Mainly Interested In…

Answer 5

-Fair or high prices
-Prompt payments
-Continued profitable trade with the business
-Financial stability

Question 6

Financial Providers Mainly Interested In…

Answer 6

-Profitability and cash-flow for the bank
-Low risk that the business is unable to repay
-Growth in profits and value of the business

Question 7

Government Mainly Interested In…

Answer 7

-Prompt and correct collection and payment of taxes
-Creating jobs
-Compliance with business legislation

Question 8

Local Community Mainly Interested In…

Answer 8

-Success of the business
-Compliance with local laws and regulations

Question 9

Competitors Mainly Interested In…

Answer 9

-Profitability and success for their own business
-An increase in market share

Question 10

Pressure Groups Mainly Interested In…

Answer 10

-These could include trade unions and environmental groups
-Best deal for their members
-Right to be respected