Corporate Culture real and Offical

Question 1

Corporate Culture

Answer 1

the values, ideas, expectations and beliefs shared by members of the business

Question 2

Official vs Real Corporate Culture

Answer 2

Offical: In the policies, objectives or slogans of a business

Real: Seen in unwritten or informal rules that guide how ppl in the business behave, such as the way staff dress, the language staff use, and the way staff treat each other and customers

Question 3

Elements Corporate Culture: Symbols

Answer 3

Events or objects that are established to represent something the business believes to be important. e.g slogans, uniform, dress code, visual symbols (posters)

Question 4

Elements Corporate Culture: Values and Practices

Answer 4

These are the way things are done in a business e.g honesty, hard work, teamwork, quality, customer service, employee participation and innnovation

Question 5

Elements Corporate Culture: Rituals, rites and celebrations

Answer 5

routine behavioural patterns in a business’s everyday life.

Example : regular social gatherings can be held to help develop a sense of belonging among employees who work in small teams during the week.

Question 6

Elements Corporate Culture: Heros

Answer 6

Champions who reflect the corporate culture and act as an example for others to follow.

Example: Employee of the month