A5: Monitoring the Work of People in Health and Socials Care Settings

Question 1

What do settings within the sector normally work in and who is their work monitored by?

Answer 1

settings within the sector normally work in HIERARCHAL ORGANISATIONS and their work is monitored by senior members of staff

Question 2

What happens if staff performance falls below expected level?

Answer 2

if staff performance falls below expected level, it will be line manager’s responsibility to address issues with the staff concerned and take appropriate action

Question 3

What may happen in the first instances of the line manager taking action and addressing issues with staff concerned in staff performance falling below expected levels?

Answer 3

in the first instances this may be an informal conversation or warning

Question 4

What may happen if the concerns about staff performance are serious or there is no improvement?

Answer 4

if the concerns are serious or there is no improvement in performance, more formal action may be taken which could finally lead to suspension or dismissal