Operational issues pt2

Question 1

Change management

Answer 1

It is a formal approach by an organisation to lead a change in the way a business or project is run e.g. changing budgets or deadlines

Question 2

Advantages of Change management

Answer 2

Reduces chances of things going wrong
-Allow changes to be approved and discussed when it happens
-Creates a clear log of changes and improvements that are to be made

Question 3

Disadvantages of change management

Answer 3

-Can make the process of change more complicated
-Can be hard to implement successfully
-To work effectively, everyone needs to follow the process

Question 4

Scales of change

Answer 4

Change drivers
Change needs

Question 5

Change drivers

Answer 5

Companies must change to stay up to date with the times and technology. There are factors that force a business to change e.g. new legislation and competitors in a market and economic and social changes

Question 6

Change needs

Answer 6

Companies must change if the needs and focus of the organisation is changing over time e.g. new equipment (faster fibre optic cables), Customer interaction (communicating through social media), Workplace shifts (Accessing work and services from home)