Marketing (product) Flashcards

1
Q

Define product

A

The goods and services that the firm provides

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2
Q

What is product portfolio analysis

A

Looking at the range of products and brands that a firm has under its control

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3
Q

What does product portfolio analysis help identify

A

Where every single one of a businesses products is positioned in the market

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4
Q

What is branding

A

A promotional method involving the creation of an identity for the business that distinguishes that firm and its products from others

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5
Q

What is corporate branding

A

Attaching a perception and promise to the goods or services associated with that brand

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6
Q

What are the other two types of branding

A

Personal and geographical

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7
Q

Define unique selling point

A

Creating a feature or characteristic within a product or brand that makes it stand out

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8
Q

What is product differentiation

A

Making a product stand out from those of competitors

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9
Q

Why is having the right product important to a business

A

Sufficient demand, ability to meet customer needs, correct brand image, USP

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10
Q

Why is having the right product important for customers

A

Satisfy needs and safe and fit for purpose

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11
Q

Why is having the right product important for employees

A

skills to make the product or service, crucial to business survival and therefor job security

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12
Q

Why is having the right product important for investors

A

Sufficient sales to achieve return on investment, good reputation

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13
Q

What is a product life cycle

A

A technique used to track the stages a product goes through during its life

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14
Q

What does a product life cycle track

A

Sales over time from the development stage of a product through launch until its removed from the market

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15
Q

What are the 6 stages of the product life cycle

A

Development, introduction, growth, maturity, decline and extension strategies

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16
Q

Explain the development stage

A

Negative cashflow due to market research and R&D, no sales revenue before launch

17
Q

Explain the introduction stage

A

Production and promotion costs are high

18
Q

Explain the growth stage

A

Sales revenue increases but as more units are sold production costs also increase, there are economies of scale

19
Q

Explain the maturity stage

A

Sales stabilise and the product acts as a cash cow

20
Q

Explain the decline stage

A

At some point the product will start to loose sales

21
Q

Explain extension strategies

A

Many products are adapted and given a new lease of life

22
Q

What are the types of extension strategies

A

Changing the product and increasing promotion or changing promotion strategy

23
Q

Why do businesses use extension strategies

A

Sales revenue is generated for a longer time, products are kept up to date and modernised, ability to respond to trends, cheaper and lower risk than new development, however, the product may have peaked and need to be removed from the market

24
Q

What is the Boston matrix

A

A technique used to analyse a businesses product portfolio that considers each product within the portfolio in relation to its market share and rate of market growth

25
Q

What is the market share and growth of a rising star

A

High and high

26
Q

What is the market share and growth of a problem child

A

Low market share and high market growth

27
Q

What is the market share and growth of a cash cow

A

High market share and low market growth

28
Q

What is the market share and growth of a dog

A

Low market share and low market growth

29
Q

Describe cash cows

A

Established products who make a lot of profit, this is used to finance rising stars, firms want as many cash cows as possible, less spent on advertising because competition is low

30
Q

Describe rising stars

A

Enjoy increasing sales revenue, fierce competition, heavy promotional spending, funded by cash cows, hope they become cash cows but many become dogs

31
Q

Describe problem children

A

Have potential in a growing market, the firm needs to decide whether to discontinue or continue it, requires a lot of marketing for little reward

32
Q

Describe dogs

A

Unlikely to be kept on, very little scope for future profits however they can be profitable for the mean time, they do not get much attention