risks and uncertainties Flashcards

1
Q

risk

A

always that chance something could go wrong
risks are contollable

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2
Q

unertainities

A

unexpected events e.g hurricane

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3
Q

product orinetation

A

when a business focuses more on the product they are selling rather than if its what their consumers will want to buy
e.g apple

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4
Q

market orientation

A

when a business focuses more on selling products which match their consumers preferences
invest into lots of market research to find out what consumers want and will be willing to buy
considered a more modern successful approach as much less risky
can charge higher prices as tailred to what consumers want

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5
Q

market research definition

A

collection and analyisis of market information

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6
Q

adv of using market research

A

helps find out what consumers need and want

allows business to predict how miuch demand there will be for its products

tell business how much consumers are willing to pay for a product

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7
Q

quantitive market research

A

using numberical statistics
oftenn is hsown in a multiple choice questionaire
closed quesions with fixed answers

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8
Q

qualative makret research

A

allows consumers to ellaborate answerrs
opions of the consumers
open questions
answer is not restricted like quantitive

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9
Q

adv of quantitive research

A

analysis is much quicker and easier

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10
Q

adv of qualative research

A

answers are more flexible

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11
Q

primary research

A

where a business gathers new data

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12
Q

secondary research

A

using data thats already avaliable

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13
Q

adv of primaray research

A

exclusive so competiors can not benefit

specific to the purpose its needed for

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14
Q

dis of primary research

A

slow, labour intensive, expensive

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15
Q

adv of secondary research

A

easy and faster to get hold of

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16
Q

dis of secondary research

A

risk of being out of date

17
Q

what is represantive sample

A

small sample of the target population

keeps costs down and saves time and resources

18
Q

needs to avid bias

A

interviewer needs to make sure they dont use opinions to influnece their intervieww
intervieww needs to make sure to anser the questions truthfully, not just saying what they think interviewer wants to hear

19
Q

market segmentation

A

dividing a market into groups of buyers
consumers in each market share ibe or more characteristic e.g age, job, hobbies etc

20
Q

different ways to segment a market

A

Demograpthic segments-age, gender, social class
Income segments-luxury porudts aimed at higher incomes rather then lower income famialies
Geographical segments-neighbourhood, city, country
Behavioursal segment-lifestyle e.g hobbies and interests e.g gym will wnat high protein content
study tip_DIG

21
Q

market mapping

A

shows extremees for two measures imporant to customers e.g high price vs low price

22
Q

adv of market mapping

A

reveals gaps in markets, can be then spotted and filled by a new business

shows business who its closest competitors are
can then plan best marketing strategy to persuade customers away from them

23
Q

dis of market mapping

A

oversimplistic

based on opinion rather than facts
what one person sees as high pore another may see as low price, may also be biased if based of a matter of opinion

24
Q

competive advantage

A

a condition which allows a firm to generate more sales/ be more profitable then its rivals

25
Q

ways to achieive compeittiove advantge

A

lower costs-producing it lower means cn change lower price then compeititors

product innovation-business can try to be first in new market to bring in new functions

advertising and markting-more attraivt it is to buyers, more likely to generate sales

good customer service-more liekly to spread word or repeat visits

26
Q

adding value

A

increasing difference between the cost of making the product and the price that the customer pays

this usually increases profit

added value=price product is sold for-cost of making product

27
Q

price of elasticity of demand calculation

A

percenatge chnage of quanitity demanded divided by change in price

28
Q
A