Chapter 4- Nonverbal communication

Question 1

Nonverbal communication is mostly ______ while verbal communication is ______________

Answer 1

Nonverbal communication is mostly biological while verbal communication is culturally based

Question 2

What type of communication was evolved earlier?

Answer 2

Nonverbal evolved earlier than verbal

Question 3

How much meaning in interactions is attributable to nonverbal communication?

Answer 3

93%

Question 4

In emotional and relational communication, what kind of cues are more credible?

Answer 4

Nonverbal cues

Question 5

Nonverbal cues are often ________?

Answer 5

Subconscious

Question 6

What kind of communication lacks explicit grammar rules?

Answer 6

Nonverbal

Question 7

Why is nonverbal communication ambiguous?

Answer 7

Because signals can have multiple meanings

Question 8

What are the functions of nonverbal communication?

Answer 8

-Reinforces, substitutes or contradicts verbal communication
-Influences others
-Regulates conversational flow
-Exprresses identity

Question 9

How does nonverbal communication help regulate conversational flow?

Answer 9

Help avoid interruptions and awkward silences
e.g, Pitch, eye contact

Question 10

How does nonverbal communication help express our identity?

Answer 10

Body language, clothing, artefacts and emotional expression help express identity