Technology Management

Question 1

3 Components of Big Data

Answer 1

1. Volume
2. Velocity
3. Variety

Question 2

Volume in big data

Answer 2

Data sets have grown so large that new tools are required to store, access, and analyze

Question 3

Velocity in big data

Answer 3

Data can flow into systems quickly - real-time info is needed for analysis

Question 4

Variety in big data

Answer 4

Systems must be capable of taking in and integrating diverse forms of data - not only numbers, but images, video, audio, etc.

Question 5

3 Ways Big Data can help HR

Answer 5

1. Collecting new data
2. Using existing data more effectively
3. Better strategic analysis

Question 6

4 Components of information systems

Answer 6

1. Presentation tier
2. Logic tier
3. Data tier
4. Communications tier

Question 7

User interface with the system, point at which user can enter requests/receive responses - traditional computer monitor or mobile device

Answer 7

Presentation Tier

Question 8

Composed of system software and application software that enable operations

Answer 8

Logic Tier

Question 9

Stores info that will be used by the application to respond to user queries

Answer 9

Data Tier

Question 10

Enables sharing of data and applications by networking a computer with other computers or servers

Answer 10

Communications Tier

Question 11

Allow different parts of an org to access the same data and perform more efficiently

Answer 11

Enterprise Resource Planning (ERP) systems

Question 12

Advantages and Risks of the Cloud

Answer 12

Advantages - flexibility and cost savings for scalability of data
Risks - loss of data, unauthorized access of data

Question 13

Software that is owned, delivered, and managed remotely by one or more providers and delivered over the internet

Answer 13

SaaS

Question 14

A part of AI that is focused on improving accuracy and identifying patterns

Answer 14

Machine Learning

Question 15

Benefits of self service and manager service tools

Answer 15

Help reduce transactional work of HR, allowing HR to be seen as a strategic resource

Question 16

What must be balanced for effective information management?

Answer 16

Openness (easy access to a large amount of info) and security (from those who would misuse it)

Question 17

5 Steps to technology acquisition process

Answer 17

1. identify needs and requirements
2. evaluate offerings
3. develop business case
4. implement change
5. evaluate new technology’s contribution

Question 18

3 Approaches to deliver technology

Answer 18

• on premises
• hosted (located at vendor’s site)
• SaaS (accessed through cloud)

Question 19

Best approach to launch new technology

Answer 19

Implement through test in one part of the org to correct the product and strengthen the training

Question 20

3 Protections for data and system security

Answer 20

• limiting logical and physical access to data and systems
• encrypting data that is being transmitted over the internet or stored on system servers
• protecting against hacking and social engineering

Question 21

Attempting to access data without permission

Answer 21

Hacking

Question 22

Tricking a user into sharing info that can be used to access systems

Answer 22

Social Engineering

Question 23

Way to protect data privacy

Answer 23

Implement a compliance audit of all the processes using employee/applicant data

Question 24

Best approach to monitoring employee’s emails, browser history, etc.

Answer 24

Tell employees ahead of time that their communications may be tracked