2 - Business Processes, Information Systems, and Information

Question 1

Actor

Answer 1

In a business process ->

A person, group, department, organization, or information system

Question 2

Activities

Answer 2

A function in a business process that receives inputs and processes outputs.
An activity can be performed by a human, a computer system, or both.

Question 3

Business Process

Answer 3

(1) A network of activities, repositories, roles, resources, and flows that interact to achieve some business function / business system
(2) A network of activities that generate value by turning inputs into outputs

Question 4

Business Process Modeling Notation

BPMN

Answer 4

Standard set of terms and graphical notations for documenting business processes.

Question 5

Data flows

Answer 5

Movements of data items from one activity to another activity, or to or from a repository

Question 6

Effective Business Process

Answer 6

A business process that enables the organization to accomplish its strategy.

Question 7

Efficiency

Answer 7

Ratio of costs to benefits

Question 8

Information

Answer 8

(1) Knowledge derived from data, where data is defined as recorded facts or figures
(2) data presented in a meaningful context
(3) data processed by summing, ordering, averaging, grouping, comparing, or other operations
(4) a difference that makes a difference

Question 9

Repository

Answer 9

In a business process model, a collection of something:

For example, a database is a ‘repository’ of data.

Question 10

Role

Answer 10

In a business process, a collection of activities

Question 11

Sequence Flows

Answer 11

A BPMN that documents a sequence of action among business process activities.

Question 12

Swimlane Format

Answer 12

Type of business process diagram.
Like LANES in a swimming pool, each role is shown in its own horizontal rectangle.
Can be used to simplify process diagrams, and draw attention to interaction among components of a diagram.