Flashcards in 2. Monitoring And Surveillance In The Workplace And The Role Of HRM (Week 8) Deck (7)
Describe the employer perspective on monitoring and surveillance
1. Employees use of the internet may expose employers to loss and liability
2. Employees may infect the system with a virus
3. Loss of productivity - use of work time and equipment
4. From this perspective employers can justify the monitoring of employees
- perceived privacy of communication through work systems
- lack of permanency
- emails not being able to be used as legal evidence
What are the types of E-management?
1. Monitoring software (filtering systems)
2. Outgoing checking (emails, website visits)
3. Incoming check (spam and viruses, redirect head hunter emails to HR)
4. Social networking usage
Issues with M&S
1. What level of surveillance is appropriate?
2. What is the appropriate level of personal and private use of email / internet at work?
3. To what extend does the employer have the right to encroach on these area
4. How will the employer / employee trust be maintained?
All this has to be balance with the understanding that inappropriate or excessive use of email / internet can lead to reduced productivity and cause liability to the organisation
Emerging issues in MandS
1. Issues of human implants of RFID
2. Implanting people like pets is now a real phenomena
3. This is the new frontier which organisations are now pushing
When does monitoring become a violation of employees right to privacy?
What is the alternative?
- Post Fordist approach
- What about no monitoring?
- Cost / benefits of this approach
- Issue of trust and commitment and employee discretionary effort