2. Monitoring And Surveillance In The Workplace And The Role Of HRM (Week 8) Flashcards Preview

MGF5261 Human Resource Management Issues > 2. Monitoring And Surveillance In The Workplace And The Role Of HRM (Week 8) > Flashcards

Flashcards in 2. Monitoring And Surveillance In The Workplace And The Role Of HRM (Week 8) Deck (7)
Loading flashcards...
1

Describe the employer perspective on monitoring and surveillance

1. Employees use of the internet may expose employers to loss and liability
2. Employees may infect the system with a virus
3. Loss of productivity - use of work time and equipment
4. From this perspective employers can justify the monitoring of employees

2

Ecommunication misconceptions

- perceived privacy of communication through work systems
- lack of permanency
- emails not being able to be used as legal evidence

3

What are the types of E-management?

1. Monitoring software (filtering systems)
2. Outgoing checking (emails, website visits)
3. Incoming check (spam and viruses, redirect head hunter emails to HR)
4. Social networking usage

4

Issues with M&S

1. What level of surveillance is appropriate?
2. What is the appropriate level of personal and private use of email / internet at work?
3. To what extend does the employer have the right to encroach on these area
4. How will the employer / employee trust be maintained?
All this has to be balance with the understanding that inappropriate or excessive use of email / internet can lead to reduced productivity and cause liability to the organisation

5

Emerging issues in MandS

1. Issues of human implants of RFID
2. Implanting people like pets is now a real phenomena
3. This is the new frontier which organisations are now pushing
When does monitoring become a violation of employees right to privacy?

6

What is the alternative?

- Post Fordist approach
- What about no monitoring?
- Cost / benefits of this approach
- Issue of trust and commitment and employee discretionary effort

7

Factors to consider with privacy concerns

1. was there a reasonable expectation of privacy
2. was the employee informed about polices and monitoring
3. if not, then this may constitute an invasion of privacy