2. Organisational structure Flashcards Preview

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Flashcards in 2. Organisational structure Deck (41)
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1

Mitzberg

Strategic Apex
Technostructure
Support Staff
Middle Line
Operating Core

2

Strategic apex

Top management

drives the direction of the business through control over decision making

3

Technostructure

Analysts

drives efficiency through rules and proceedures

4

Operating core

Operations, operation processes

daily activities

5

Support staff

expertise, finance, HR, admin, IT

6

Middle line

middle management

7

Mintzberg organisational structures

Simple structure
Machine Bureaucracy
Professional Bureaucracy
Divisionalised form
Adhocracy
Missionary organisations

8

Simple structure

strategic apex is dominant
effective in small entrepreneurial organisations

9

Machine bureaucracy

technostructure is dominant
control by rules
work is standardised
improving performance

10

Professional bureaucracy

operating core is dominant
control excercised via training i.e. accountants, hospitals

11

Divisionalised form

Middleline is dominant
Organisation is too large to be standardized
Controlled via KPIs

12

Adhocracy

Support staff are dominant
Mix of skills
Work project based i.e. TV production companies

13

Missionary

little structure or formal control i.e. start up companies

14

Types of structure

entrepreneurial
functional
divisional
matrix

15

Entrepreneurial

built around owner managers small businesses in early start up

16

Functional

group employees that undertake similar tasks into departments i.e. finance, marketing

found in organisations who have outgrown the entrepreneurial stage

17

Divisional

organisation split into divisions overseeing a product i.e. cars, motorbikes, a geographic section, a customer

18

Geographical structure

similar to divisional, each division covers a specific location
Head office maintains authority

19

Matrix structure

combines functional and divisional structures
used for project management

20

boundary less organisations

Virtual
Modular
Hollow

21

Virtual

geographically dispersed
exists electronically

22

Modular

manufacturing broken down in to modules either made in house or outsourced

23

Hollow

split activities into core and non core core are kept in house non core are not strategically important and are outsourced

24

Outsourcing

contracting out work to specialist providers

25

Business process outsourcing

contracting out specific business functions i.e. IT, HR

26

Core competences

something that you do that drives competitive advantage and is difficult for your competitors to copy

not to be outsourced

27

Service Level Agreement SLA

negotiated agreement between supplier and customer regarding the level of service to be provided

28

Transaction cost

indirect costs expenses incurred through outsourcing

29

Transfer costs

Outsourcing costs

30

Offshoring

relocating corporate activities to a foreign country