Week 2 Flashcards

0
Q

Issues arising from scientific management:

A

It shows the rise of formally rational organisations

These organisations might be dehumanising

It assumes humans are lazy and only motivated by economic rewards and penalties

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1
Q

What was the Schmidt Experiment?

A

To do with Social Management: 75 men could each move 12.5 tons of iron per day but Schmidt could move 47.5 using the scientific method and recieve 60% more wages. But only 1 in 8 workers could reach the same level.

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2
Q

What are some Neo-Human Relation Theories? (Think Hawthorne Experiment)

A

McGregor - theory x and theory y
Maslow - The Hierarchy of Needs

Both try to combine HRT and SM into one

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3
Q

What does Theory X assume and imply?

A

It assumes people natural dislike work, prefer direction, lack ambition and want security

It implies control, coercion, direction, threats, economic incentives

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4
Q

What does Theory Y assume and imply?

A

It assumes people naturally enjoy work, prefer autonomy, want responsibility and challenge

Implies self control, consultation, involvement and recognition (incentives)

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5
Q

What does maslows hierarchy of needs consist of?

A
You need to satisfy these in order to reach self-actualisation:
Physiological (pay for food etc)
Safety (security)
Belonging (sense of comraderie)
Esteem (being valued)
Self actualisation (enlightenment)
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6
Q

What was the conclusion of workshop two?

A

Organisation theories are not universal

They are rooted in specific social, cultural and economic context across time and space

The future is relying on management students to intuitively interpret

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