Week 5

Question 0

What are some common group roles?

Answer 0

Leader
Yes-sayer 
Battler
Follower
Deviant 
Peacemaker

Question 1

Describe the Group Development model but Tuckmann 1965

Answer 1

Forming (figuring out wih behaviour is acceptable)

Storming (conflict and hierarchy is established)

Norming (group establishes normal behaviour)

Performing (engages with task)

Adjourning (marks it’s end with social ritual)

Mourning (regret it’s ending)

Question 2

Describe the Group Think Asch experiment

Answer 2

Group of people given different length lines. Research subject gives the same wrong answer as everyone else partly by peer pressure or cognitively mis perceives the lines. Shows why diversity in groups is good

Question 3

What is the significance of the Ringelmann experiment?

Answer 3

Individuals feel less exposed in a group so are less pressured to exert effort

Sometimes conscious sometimes unconscious

Culturally variable

Question 4

Define emotional labour

Answer 4

Hochschild - requires you to induce or suppress feeling in order to sustain outward countenance

Emotions are put to work

Question 5

List the three types of emotional labour:

Answer 5

Integrative ‘feel good’
Differentiating ‘feel bad’
Masking ‘neutral’

Question 6

what are some problems with emotional labour?

Answer 6

Stressful and damaging

Stereotyping and sexuality

Perceived as inauthentic