2.4/2.6Motivation and Demotivation Flashcards
(19 cards)
What was Taylors Motivation theory?
he believed in 19911, that money was the biggest motivator. He suggested using a differentiated piece rate (higher pay for producing more) to encourage workers to be more effective and productive. Harder working employees get higher financial rewards.
What was Taylors approach
he supported a command and control style where workers must follow orders, he emphasized monitoring, measuring and controlling productivity
What are Maslow’s Hierarchy of needs
BOTTOM: physilogical needs: water, food, shelter
- safety: job security, financial stability
- social needs: love and belonging, family, friends
- esteem: respect, appreciation, recognition
- self actualization: doing what you love, personal growth
What is the acronym for Maslow’s Hierarchy:
“Please Stop Sending Evil Snakes”
What is Herzberg’smotivation theory
he argued that motivation is impacted by 2 factors: Hygiene and Motivation
What are Hygiene factors
things like salaries and job security prevent dissatisfaction but do not motivate workers, if they are missing workers are unhappy and demotivated
What are Motivational Factors
things like promotion, recognition and achievements actively drive motivation and job satisfaction as they fulfill the physiological needs of workers
What are fringe payments
they are financial benefits/perks in addition to basic pay salaries.
eg: educational allowance, flight tickets
what is profit related pay
it is a financial system which rewards workers a certain percentage based on annual profits a business makes
what is performance related pay
it is a financial system used to pay employees bonuses for reaching or exceeding a set target.
What is Induction Training
training provided to new staff to help them settle into the organization and introduce them to the business’s people, policies and expectations
What are ADV and DISADV of Induction Training
ADV: helps new staff feel welcomed, increasing moral
- increases staff commitment and job satisfaction
- makes new staff productive faster
DISADV: time consuming to plan and deliver
- information overload to staff
- distracts managers from regular work
What is on the job training
trading provided at the organization while employee preforms actiual job tasks, it is conducted by experienced employees or supervisors and it is tailored to the specific needs of the organization
What are ADV and DISADV of on the job training?
ADV: cheaper: no external trainers needed
- relevant: training is directly linked to job tasks
- less disruptions: staff stays at the organization
DISADV: no guarantee: employee may leave after training
- limited trainers: staff may lack training skills
- trainer overload: traitor is not able to complete its own work
What is off the job training
training provided by external specialists, away from the organization like workshops, conferences and online courses
What are ADV and DISADV of off the job training
ADV: less distractions: employee can focus on learning
- expert trainers: led by professionals and specialists
- wide skill: over a variety of qualifications
DISADV: expensive: course may include fees, meals and insurances
- less relevant: training may not focus on job tasks
- risk of leaving: employee may leave after training
What is communication
it is the exchange or transfer of information, data or ideas. eg: staff meetings
What are examples of formal communication
- staff meetings, letters, emails, appraisals, reports
adv: credible + reliable
disadv: slow + need for formality
what are examples of non formal communication
- personal conversations, instant messaging, group conversations
adv: less time consuming and costly
disadv: not credible + accurate
