3.1 - relationship between operations management and business objectives

Question 1

what are operations

Answer 1

Operations is a core function of any business and involves the management of the resource inputs by processing them into outputs (the final good or service).

Question 2

what is the operations managers responsibility

Answer 2

source high quality material inputs, increase competitiveness by using technology to increase the level of quality of goods or services, increasing productivity by decreasing costs and waste and increasing the speed of delivery to the customer.

Question 3

what is operations management

Answer 3

the process of effectively coordinating the inputs, processing and completing a finished good or service

Question 4

what is the operations system

Answer 4

series of processes an organisation undertakes in order to create its outputs of finished goods and services through the transformation of inputs, including raw materials, capital equipment, labour, facilities.

Question 5

what is efficiency

Answer 5

how productively a business uses its resources

Question 6

what is effectiveness

Answer 6

the extent to which a business achieves its stated objectives

Question 7

what is productivity

Answer 7

the amount of outputs in relation to the inputs used measured over a period of time.

Question 8

what is competitiveness

Answer 8

the business’s ability to match or better its rivals in a given market. Competitiveness is achieved when a business has lower costs, improved quality or increased
speed of delivery relative to competitors.

Question 9

what is optimising operations

Answer 9

Getting the best out of the Operations system by using specific operations strategies to improve or outperform competitors.

Question 10

what are some business objectives

Answer 10

to improve efficiency, to improve effectiveness, to meet shareholder expectations, to make a profit, to fulfill a market or social need, to increase market share

Question 11

what is the relationship between operations and objectives

Answer 11

operations management is the coordination of resources within a business to achieve the efficient and effective output of goods and services. producing high quality products at low price fulfill a market need. Using stratergies such as robotics to increase accuracy, improve quality, and meet market needs improves effetiveness. Using stratergies such as automated production lines to make more goods with fewer resources will improve efficiency. Minimising waste by recycling products means that less rubbish gets sent to landfill or polluts the enviroment which fulfills a social need