3.3 Use Best Practice Procedures for Malware Removal

Question 1

Investigate and verify malware symptoms

Answer 1

Odd error messages, system performance issues, research the malware

Question 2

Quarantine infected systems

Answer 2

Disconnect from the network and external drives

Question 3

Disable System Restore in Windows

Answer 3

Deletes possibly infected restore points

Question 4

Remediate infected systems - Update anti-malware software

Answer 4

Update latest antivirus signatures

Question 5

Remediate infected systems - Scanning and removal techniques

Answer 5

Perform antivirus scan and malware removal

Question 6

Schedule scans and run updates

Answer 6

Ensure antivirus is set to automatically update

Question 7

Enable System Restore and create a restore point in Windows

Answer 7

Turn restore points back on