3.4 - Setting/Analysing operational objectives/performance Flashcards
(5 cards)
1
Q
Operational objectives may relate to
A
- Environmental issues
- Costs
- Quality
- Added value
- Speed of response and flexibility
2
Q
Labour productivity formula
A
= Output / No of employees
3
Q
Unit costs formula
A
= Total costs / Output
4
Q
Capacity definition
A
The maxium amount that an organisation can produce in a period of time given its resources
5
Q
Capacity utilisation formuka
A
= (Output/Capacity) x 100