3.5 Additional Information Flashcards

1
Q

Types of Quality Indicators

A
  1. Clinical (pain manage, level of function, re-hospitalization)
  2. Financial (cost per case)
  3. Productivity (wait time for appt.)
  4. Utilization (appropriate level of care)
  5. Quality (foreign body left in during a procedure)
  6. Client experience
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2
Q

Delphi Technique

A

most popular type of quality indicators “rounds” - held until a group consensus is reached

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3
Q

3 popular quality improvement techniques

A

Plan-Do-Study -Act
Six Sigma approach
Lean approach

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