3.6 Human Resources Flashcards
(24 cards)
What are the 3 theorists of motivation>
Frederick taylor
Herzberg
Maslow
What did Frederick taylor theorise
-Scientific management theory
-MONEY is the key motivator
-Workers need close supervision as they are not naturally motivated
-They should be paid by piece rate to increase motivation/productivity
-Workers shld be given appropriate training
What did herzberg theoris
Believes in the hygiene+motivators theory
- Hygiene factors - can cause dissatisfaction, but cannot motivate employees on its own.
eg. Working cons, job sec, work/life balance, quality of supervision
-Motivators
EG. pROMOTion, recog, stimulating work, achievement, responsibility
improves productivity
What did maslow theorise
Self actualisation - Acceptance, morals, creativity, problem solving
Esteem - confidence, achievement, respect of others and to u
Love/belonging - friends, fam, sesxual intimacy
Safety - security of: body, health, job, morals
Physiologyical - basic needs ilike water
Maslow says to achieve highest motivation, all lower levels must be achieved first (below self actual)
definition of job design
change the nature of a job role in order to inc motivation
definition of job rotation
varying employees job on reg basis
AD + disad for job design
AD: employyee is keen to learn and new challenges
DIsad: reluctance to change
4 non financial methods of motivation
Job design,
Empowerment
Job rotation
Job enlargement
whAT IS job enlargement
expanding n.o of tasks an employee has
5 finacnail methods of motivation
Piece rate
commission]
fringe benefits
Profit sharing
Quality schemes
finacnail methods of motivation
commission
paid a % of what u sell
finacnail methods of motivation
commission AD + DISAD
AD: Higher sales bc they wanna sell more
DISAD: Sales people can get dishonest
finacnail methods of motivation
fringe benefets
extra benefits from the company to u
EG. Company car
Key factors to consider with financial motivations. Dependence
- Employee legislation
- Recruitment and retention
- Extent to which pay should be linked w perfomance
- Individual vs team incentives
finacnail methods of motivation
profit sharing
get a % of the companies profit as a bonus
finacnail methods of motivation
Quality scheme
if ur works a good quality, u get paid more
Disads of soft HRM
- High labour costs
- take advangtage and slack off
- Theres a close workforce, so employees may be demotivated if one is fired
-If empowerment is used itd take longer for decisions to be made
Advntages of Hard HRM
- Low labour costs as theyre paid minimum wage
- employees get on w tasks as they fear management
- quick decisions
-staff only employed when needed
Whats labour turnover
whats the formula
proportion of workforce that leaves during the course of the year
N.o of emps that leave during period
/
Avg N.o of emps employed during period
Whats retention rate
hIGH = good
Employees are encouraged to remain with th organisation for max period of time
(benefecial to keep the important and experienced employees)
Rentention rate formula
N.o of employees at beginning of period
/
n.o of emps rwmaining with the company at end of period
whAT IS centralisation?
senior managaers make decisions, communciating them downwards.
All decisions made in head office
what is decentralisation?
Senior managers empower deciisons, giving responsisbility to those lower down.
eg. junior managers and branch managers
What is delayering
Popular stratergy to remove one or more levels of hieracrhyc from organisational structure
