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FINALS ENGMAN > 4 - Motivation > Flashcards

4 - Motivation Flashcards

(59 cards)

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1
Q

The act of giving employees reasons or incentives to work to achieve
organizational objectives.

A

Motivating

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2
Q

The process of activating behavior, sustaining it, and directing it toward
a particular goal.

A

Motivation

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3
Q

A hormone and neurotransmitter that drives motivation.

A

Dopamine

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4
Q

He developed a hierarchy of needs to explain human motivation

A

Abraham Maslow

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5
Q

Needs including freedom from harm and financial security

A

Safety needs

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6
Q

Need for a positive self-image and self-respect and the need to be
respected by others

A

Esteem need

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7
Q

The highest level of need involving realizing our full potential as human
being.

A

Self-actualization needs

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8
Q

Concerned with the human survival and biological need of a human
being.

A

Physiology needs

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9
Q

Sets of mutually exclusive factors in the workplace that either cause job
satisfaction or dissatisfaction.

A

Herzberg’s Two factor theory

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10
Q

The intensity of a tendency to perform in a particular manner is
dependent on the intensity of an expectation that the performance will be
followed by a definite outcome and on the appeal of the outcome to the
individual.

A

Expectancy theory

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11
Q

Reward that is tangible and externally driven by factors including
compensation and punishment.

A

Extrinsic rewards

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12
Q

Practice of moving employees from one job to another on a regular basis.

A

Job rotation

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13
Q

Self-administered and come from within the individual

A

Intrinsic rewards

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14
Q

Process of making jobs more interesting, challenging, and rewarding for
employees.

A

Job enrichment

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15
Q

Honest and accurate descriptions of the job, its duties, and the work
environment.

A

Realistic job previews

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16
Q

Level of no satisfaction and no dissatisfaction

A

Level zero /point zero

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17
Q

Material and psychological benefits to employees for performing tasks
in the workplace.

A

Rewards

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18
Q

An arrangement which allows employees to determine their own arrival
and departure times within specified limits.

A

Flextime

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19
Q

Provide the individuals with a way of knowing how far they have gone
in achieving objectives.

A

Feedback

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20
Q

Defined as specifying the tasks that constitute a job for an individual or
a group.

A

Job design

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21
Q
  1. It is necessary to improve job satisfaction.
A

Motivation factors

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22
Q
  1. Factors which decrease job dissatisfactions.
A

Hygiene factors

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23
Q
  1. The significance associated by an individual about the expected outcome.
A

Valence

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24
Q
  1. The faith that if you perform well, then a valid outcome will be there.
Study These Flashcards
A

Instrumentality

25
5. The faith that better efforts will result in better performance.
Expectancy
26
6. States that goal setting is essentially linked to task performance.
Interpersonal relations
27
7. Provides the individuals with a way of knowing how far they have gone in achieving objectives.
Feedback aspects
28
8. When an individual is provided with direction, performance is facilitated.
Work behavior
29
9. Goals must be challenging, attainable, specific and measurable, time- limited, and relevant.
Goal content
30
10. When individuals or groups are committed to the goals, there is a chance that they will be able to achieve them
Goal commitment
31
an example of intrinsic rewards?
a. Self-actualization c. Sense of accomplishment d. Self esteem
32
Which of the following is an example of extrinsic rewards?
a. Praise
33
a satisfier?
a. Growth b. Achievement Responsibility
34
Which of the following is a dissatisfier?
c. Personal life
35
type of benefit for employees?
Health insurance c. Pension plan d. 13th month pay
36
He defined the three stages in motivating
Matlin
37
According to him, "Nothing great was ever accomplished without enthusiasm."
Ralph Waldo Emerson
38
Goals must be stated in quantitative terms whenever possible.
Measurable
39
There must be a time-limit set for goals to be accomplished.
Time limited
40
Involves the physical surroundings of the job.
Working conditions
41
He drew the goal setting model.
Edwin A. Locke
42
A group of employees usually doing related work and meet at regularly to discuss problems and solutions.
Quality control circle
43
Practice of reducing the amount of time that an employee spends performing a tedious job.
Limited exposure
44
Process of combining two or more specialized tasks into a single job
Job enlargement
45
Groups of employees who are responsible for planning, organizing, and executing their own work.
Self-managed teams
46
Can help employees to balance their work and family obligations.
Family support services
47
Can be used for a variety of purposes, such as travel, study, or volunteering.
Sabbaticals
48
Selecting individuals who have the skills and abilities to perform a particular job.
Fitting people to job
49
Employees could learn new skills and experience different aspects of the company.
Job rotation
50
Psychological benefits, such as a sense of accomplishment, pride, and satisfaction.
Intrinsic rewards
51
Stages of Motivation
• Activating • Sustaining • Directing
52
Factors Contributing to Motivation
Willingness to do a job • Self-confidence in carrying out a task • Need satisfaction
53
7-11.Importance of Motivation
• Increased Efficiency and Output • Productive Use of Resources • Achievement of Goals • Development of Friendly Relationships • Stability in Workforce
54
Basic Needs According to Abraham Maslow
Physiological Needs • Safety needs • Social Needs • Esteem Needs Self-Actualization Needs
55
Characteristics of Goal
Challenging • Attainable • Specific and Measurable • Time Limited • Relevant
56
Other Motivation Techniques
Flexible work schedules • Family support services • Sabbatical
57
Theories of Motivation
Maslow’s Need Hierarchy Theory • Herzberg’s Two-Factor Theory • Expectancy Theory • Goal Setting Theory
58
Main Techniques of Motivation
Motivation through job design • Motivation through rewards • Motivation through employee participation
59
Activities where employees can participate
Setting goals • Making decisions • Solving problems • Designing and implementing organizational changes

FINALS ENGMAN (9 decks)

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