ORGANIZING

Question 1

This is important in facilitating the implementation of plans and the distribution of tasks.

It helps in breaking down monumental task into smaller, easier to handle jobs.

It improves synergy and communication throughout the organization

Answer 1

Organizing

Question 2

In the example earlier, _________________ organized his troops in groups of 10 which were given the task of foraging, hunting, and training for themselves. These groups of 10 can be further united to form groups of 100 which were given tasks such as scouting, finding pastures and resupplying provisions.

Answer 2

Genghis Khan

Question 3

4 Types of Communication

Answer 3

1. Upward Communication
2. Downward Communication
3. Lateral Communication
4. External Communication

Question 4

Information is exchanged up the organizational hierarchy. e.g. Employee feedback/reports

Answer 4

Upward Communication

Question 5

Information is exchanged from the top of the hierarchy down e.g. Revision of policies

Answer 5

Downward Communication

Question 6

Information is exchange between peers or across teams. e.g. Sharing ideas/techniques

Answer 6

Lateral Communication

Question 7

Information exchanged with an outside organization. Client – Salesperson Interaction

Answer 7

External Communication

Question 8

__________ is a management function which refer to “the structure of resources and activities to accomplish objectives in an efficient and effective manner.

The arrangement or relationship of positions within an organization is called the ________. The result of the organizing process is the ________.

Answer 8

Organizing, structure (2)

Question 9

Vertical

Answer 9

Authority

Question 10

Horizontal

Answer 10

Tasks

Question 11

Purpose of Structure

Answer 11

1. It defines the relationships between tasks and authority for individuals and departments.
2. It defines formal reporting relationships, the number of levels in the hierarchy of the organization and the span of control
3. It defines the groupings of individuals into departments and departments into organization.
4. It defines the system to effect coordination of effort in both vertical (authority) and horizontal (tasks) direction.

Question 12

When structuring an organization, the engineer manager must be concerned with the following:

Answer 12

1. Division of Labor
2. Delegation of Authority
3. Departmentation
4. Span of Control
5. Coordination

Question 13

Determining the scope of work and how it is combined in a job

Answer 13

Division of labor

Question 14

The process of assigning various degrees of decision-making authority to subordinates.

Answer 14

Delegation of Authority

Question 15

The grouping of related jobs, activities or processes into major organization subunits

Answer 15

Departmentation

Question 16

The number of people who report directly to a given manager.

Answer 16

Span of Control

Question 17

The linking of activities in the organization that serves to achieve a common goal or objective.

Answer 17

Coordination

Question 18

The ________ organization is “the structure that details lines of responsibilities, authority and position” What is depicted in the organizational chart is the formal organization.

It is the “the planned structure” and it “represents the deliberate attempt to establish patterned relationships among components that will meet the objectives effectively”.

Answer 18

Formal

Question 19

This is a diagram of the organization’s official position and formal lines of authority.

Answer 19

Organizational chart

Question 20

This provides written descriptions of authority relationships, details and functions of major organizational units and describes job procedures.

Answer 20

Organizational manual

Question 21

This describes personnel activities and company policies.

Answer 21

Policy manuals

Question 22

There are instances when members of an organization spontaneously form a group with friendship as a principal reason for belonging. This group is called an _________ group.

Answer 22

Informal

Question 23

The informal organization, useful as it is, is vulnerable to: (3)

Answer 23

expediency, manipulation and opportunism.

Question 24

Types of Organizational Structures (Classified into 3 types)

Answer 24

1. Functional Organization
2. Production or Market Organization
3. Matrix Organization

Question 25

This is a form of departmentalization in which everyone engaged in one functional activity, such as engineering or marketing, is grouped into one unit.

Answer 25

Functional Organization

Question 26

______________ organization structures are very effective in smaller firms, especially “single-business firms where key activities revolved around well-defined skills and areas of specialization.”

Answer 26

Functional

Question 27

The organization is divided into functional areas such as marketing, finance, operations, and HR.

Each department is responsible for its specific functions and reports to a functional manager.

Answer 27

Functional Organizational Structure

Question 28

This refers to the organization of a company by divisions that brings together all those involved with a certain type of product or customer.

Answer 28

Production or market organization

Question 29

An organizational structure in which each employee reports to both a functional or division manager and to a project or group manager.

Answer 29

Matrix organization

Question 30

The _________________ organization, with its feature of operating by divisions, is “appropriate for a large corporation with many product lines in several related industries.”

Answer 30

Product or market

Question 31

A _________ organization, according to Thompson and Strickland, “is a structure with two (or more) channels of command, two lines of budget authority, and two sources of performance and reward.” Higgins declared that “the matrix structure was designed to keep employees in a central pool and to allocate them to various projects in the firm according to the length of time they were needed.”

Answer 31

Matrix

Question 32

This structure combines elements of both functional and divisional structures.

Employees have dual reporting relationships – they report to both a functional manager and a project or product manager.

Answer 32

Matrix Organizational Structure

Question 33

Types of Authority

Answer 33

1. Line Authority
2. Staff Authority
3. Functional Authority

Question 34

A manager’s right to tell subordinates what to do and then see that they do it.

Answer 34

Line authority

Question 35

A staff specialist’s right to give advice to a superior.

Answer 35

Staff authority

Question 36

A specialist’s right to oversee lower level personnel involved in that specialty, regardless of where the personnel are in the organization.

Answer 36

Functional authority

Question 37

__________ authority is one given to a person or a work group to make decisions related to their expertise even if these decisions concern other departments.

Answer 37

Functional

Question 38

These departments perform tasks that reflect the organization’s primary goal and mission.

In a construction firm, the department that negotiates and secures contracts for the firm is this.

Answer 38

Line department

Question 39

These departments include all those that provide specialized skills in support of line departments.

Answer 39

Staff departments

Question 40

Those individuals assigned to a specific to provide needed staff services.

Answer 40

Personal staff

Question 41

Those individuals providing needed staff services for the whole organization.

Answer 41

Specialized staff

Question 42

A ___________ is a formal group of persons formed for a specific purpose.

It is often staffed by top executives from marketing, production, research, engineering, and finance, who work part-time to evaluate and approve product ideas.

Answer 42

committee

Question 43

One created for a short-term purpose and have a limited life. An example is the committee created to manage the anniversary festivities of a certain firm.

Answer 43

Ad hoc committee

Question 44

It is a relatively permanent committee that deals with issues on an ongoing basis. An example is the grievance committee set up to handle initially complaints from employees of the organization.

Answer 44

Standing committee