Chapter 6

Question 1

This outlines the “ideal state or ultimate level of achievement to which an organization aspires”

Answer 1

vision statement

Question 2

An organization’s core, underlying purpose, or basis for its existence, focus and actions.

Answer 2

mission statement

Question 3

Development of a community-based program requires an OT to use a _______ ______ instead of the individual patient model.

Answer 3

systems approach

Question 4

What are the best practices in creating a mission statement?

Answer 4

1. Do research
2. It is not a resume repeated
3. Avoid emptiness
4. Keep it short
5. Be discipline-specific
6. Write clearly and concisely
7. Ask others
8. Do not settle

Question 5

______ _______ includes the goals, objectives, activities, and desired outcomes of the program.

Answer 5

Implementation Plan

Question 6

According to Brownson, this spells out the details of the program and specifies who is responsible for each procedure and activity.

Answer 6

Implementation Plan

Question 7

Many organizations now use ______ ______ for program implementation.

Answer 7

strategic planning

Question 8

Statement of a quantifiable desired future state or condition.

Answer 8

goal

Question 9

Measurable, short-term, and usually contain a time line for completion

Answer 9

objectives

Question 10

T/F: Too many goals and objectives can make a program appear incoherent and disconnected, and poses challenges to successful completion.

Answer 10

True.

Question 11

SMART stands for what?

Answer 11

Specific, Measurement, Attainable, Relevant, and Timely

Question 12

This can aid in writing appropriate program objectives.

Answer 12

SMART

Question 13

T/F: Goal writing in community settings is similar to that in other practices, just applied more detailed.

Answer 13

False: applied more BROADLY

Question 14

A sum of funds donated to an organization to cover the costs of a program.

Answer 14

grant

Question 15

Fee that identifies a program payment based on a participant’s income

Answer 15

sliding scale

Question 16

Items in the budget that will be funded by the program’s income

Answer 16

direct costs

Question 17

Costs required to implement the program, including overhead and administrative costs

Answer 17

indirect costs

Question 18

two or more individuals with a high degree of interdependence geared toward the achievement of a goal or completion of a task

Answer 18

team

Question 19

The four stages of team development are what?

Answer 19

Forming
Storming
Norming
Performing

Question 20

The stage in team development where team members get to know one another and goals and tasks are established.

Answer 20

Forming

Question 21

Stage of team development where team members begin to voice opinions, dysfunction can occur with arguments about goals or roles.

Answer 21

Storming

Question 22

Stage of team development where team members agree on expectations, trust develops, and roles become clearly understood.

Answer 22

Norming

Question 23

Stage of team development with shared leadership, and tasks are completed effectively and efficiently.

Answer 23

Performing

Question 24

According to Patrick Lencioni, author of Five Dysfunctions of a Team, when do teams become dysfunctional?

Answer 24

When there is an absence of trust, fear of conflict, lack of commitment, and inattention to results.

Question 25

This is formed between two or more sectors to achieve a common goal that could not otherwise be accomplished separately.

Answer 25

Partnerships

Question 26

Collection of community members who provide feedback to a program.

Answer 26

Advisory board

Question 27

Group of individuals who guide the organization in its mission, finances, and programming.

Answer 27

Board of directors

Question 28

This is more than simply having the funding to continue a program and includes other factors that influence the program’s ongoing success.

Answer 28

sustainability

Question 29

T/F: Budget is an important component of program design and implementation.

Answer 29

True- Not sure what else to put for review of program design and implementation.

Question 30

Community practice cannot be done in _________.

Answer 30

Isolation (is this different than the medical model? not sure what she was looking for on this, either)