5(C)

Question 1

Increased investment in technology

Answer 1

Increased investment in technology involves implementing automated and computerised processes into a business’s operations system.

Question 2

Improving quality in production

Answer 2

Improving quality in production involves a business implementing processes that increase the perceived value of its good or service.

Question 3

Initiating lean production techniques

Answer 3

Initiating lean production techniques involves a business adopting lean management strategies to systematically reduce waste in all areas of production while also improving customer value.

Question 4

Redeployment of resources

Answer 4

Redeployment of resources involves reallocating natural, labour, and capital resources to different areas of the business to improve productivity and effectiveness.

• natural
• labour
• capital