Management Styles

Question 1

Autocratic style

Answer 1

Where the manager tells staff what decisions have been made
Often limits employees knowledge and checks up on employees
The style of manager motivates though threats and disciplinary action.
Autocratic managers expect compliance and obedience, they are controlling

Question 2

Autocratic style

Advantages

Answer 2

Advantages:
Direct and procedures are clearly defined
Employees roles and expectations are set out plainly, so management can monitor their performance.
Control is centralised, at top management level, so time is used effectively

Question 3

Autocratic style

Disadvantages

Answer 3

No employee input allowed, no ideas encouraged or showed.
Employees get a chance to develop skills
No responsibility is given to lower level staff, job satisfaction decreases
“Us and them” mentality

Question 4

Persuasive style

Answer 4

The manager attempts to convince employees that managements way is the right way.
Managers attempts to make employees accept the objectives of the organisation and work to certain plans and procedures

Question 5

Persuasive style
Advantages
Disadvantages

Answer 5

A- managers can gain trust and support though persuasion
Workers believing that their feelings are being considered - approaching tasked more positive
Instructions and expectations remain clear and constant
D- attitudes and trust remain negative. Employees fail to give full support to management
Communication is still poor and limited to top down bottom
Employees are still denied full participation in the decision making process

Question 6

Consultative style

Answer 6

The manager consults employees before making decisions. The manager recognises the importance of good personal relationships among employees and consults with staff on certain issues before making a decision

Question 7

Consultative style

Advantages

Answer 7

Asking for suggestions from employees allows for a greater variety of ideas and should improve the quality of management decisions
Employees begin to have some ownership in the way which the organisation is run
When decisions are discussed and fine turned before implantation tasks are completed more efficiently with better results

Question 8

Participative style

Answer 8

The manager unites with employees to make decisions together.
The manager not only consults with employees but also gives them the responsibility in the management of the processes. The manager shares the decision making authority with subordinates. Managers recognises the strength and abilities of employees and activity involve them in all stages of the decisions making processes

Question 9

Participative style

Advantages

Answer 9

Participative style management style is more effective when an organisation is undergoing rapid change

• communication is a two way process
• employees are more likely to accept management decisions
• employees have a greater opportunity to acquire more skill
• higher level of trust

Question 10

Laissez-fair style

Answer 10

Employees assume total responsibility, and control of work place operations
Management set objectives and is still accountable for the overall performance of the organisation, but the employees are responsible for workplace operations. Essentially management had no role in day to day running of the organisation

Question 11

Laissez-fair style

Disadvantages

Answer 11

Not almost a complete control of management
Could breed potential conflicts
Lack of reaching business objectives

Question 12

Situational management

Answer 12

The management style chosen by a manager will be influenced by:
The manager - their personality, background, values, beliefs and skills
The situation itself
Managers will choose the styles they are most comfortable with. However highly effective managers change styles depending on the situation

Question 13

Management style

Answer 13

The behaviour or attitude of the manager can have a huge impact on how an organisation operates
A manager will develop a style which is focused on achieving objectives

Question 14

Management skills

Answer 14

Effective managers have skills that help them complete tasks effectively

• possess a range of specific management skills
• can use these skills in a number of managerial roles

Question 15

Communication

Answer 15

Involves the ability to transfer information from the sender to a receiver, and to listen to feedback
Use when explaining a vision, organisational changes or simply to let staff know what’s expected of them
Communication is fundamental to almost everything that occurs in the organisation, effective communication helps maintain a good relationship

Question 16

Delegation

Answer 16

The transfer of authority and responsibility from a manager to an employee to carry out specific activities
Appropriate to use when wanting to manage time effectively and enables staff to learn new skills. It can lead to fresh ideas and an improvement in employee motivation

Question 17

Negotiation

Answer 17

Skills involve the ability to resolve a dispute of to produce satisfactory agreement on a course of action
Managers use negotiation skills when they meet with customers to finalise a sale or with employees to determine work place conditions

Question 18

Team building

Answer 18

Basic building block for business effective team building has the potential to empower employees and transform managers
To achieve it managers must have an understanding of team/group dynamics

Question 19

Problem solving

Answer 19

A broad set of activities involved in searching for, identifying and then implementing a course of action to correct an situation

Question 20

Technical situation

Answer 20

Involve the ability to performing tasks in a specialised field

Question 21

Time management

Answer 21

Involves the ability to prioritise tasks, set deadlines, review progress and delegate

Question 22

Stress management

Answer 22

Involves the ability to manage levels of stress that develop in employees

Question 23

Relationship between management styles + skills

Answer 23

The type of management style the manager selects will determine the range and degree of skills they use

Question 24

Ethics

Answer 24

The set of morals/values and beliefs upheld by an organisation though it’s code of conduct and behaviour of its managers of employees

Question 25

Social responsibility

Answer 25

How the actions of the organisation impacts others (including a range of stakeholders) has a particular impact on the environment and the wider community

Question 26

Ethical issues

Answer 26

Fairness and honesty- managers must treat employees equally and not lie or mislead the workforce. If bonuses of promotions are promised they must be honoured
Behaving respectfully - treating eachother with respect. Workplace discrimination and bullying are ethical issues that can cause conflict
Conflict of interest
Finical management - ethical and legal responsibilities in relation to finical management.

Question 27

Emotional intelligence

Answer 27

The skill of identifying, assessing and managing the emotions of self and others
New management skill
It can be used to inspire and influence staff while overcoming conflict creating respect in the work place