G.O. 5.1.1 GRIEVANCE PROCEDURES Flashcards
GO 5.1.1 (4 D 1)
If a manager files a grievance, who is the first level of review?
Undersheriff
Division Commander
Section Commander
Sheriff
Division Commander
GO 5.1.1 (4 D 1)
The Manager’s Division Commander shall be the first level of review.
GO 5.1.1 (4 C 5)
TRUE OR FALSE- Time devoted to a grievance is NOT compensable.
True
False
False
GO 5.1.1 (4 C 5)
Time devoted to the grievance procedure is compensable.
GO 5.1.1 (4 D 1)
If the managerial grievance is not resolved at the first level, who does the manager forward the grievance to?
Undersheriff
Director of Human Resources
Sheriff
PSD
Undersheriff — Correct
GO 5.1.1 (4 D 1)
The Undersheriff shall be the second level of review for a managerial grievance
GO 5.1.1 (4 B 1)
After how many days of a grievance being unresolved should a memorandum be filed?
14 Days
7 Days
30 Days
21 Days
14 Days
GO 5.1.1 (4 B 1)
Within fourteen calendar days of being unable to resolve the complaint, this memorandum must be completed and forwarded to the employees’ immediate supervisor.
any unresolved complaint specifically identified as an action, condition or event in the work environment that is not addressed in another agency policy such as Sexual Harassment, ADA, EEO, Performance Evaluation, etc.
Representative
Complaint
Grievance
Grievance
GO 5.1.1 (3)
for purposes of this policy, an employee statement of dissatisfaction concerning an action, condition or event in the work environment. Such actions, conditions or events must be specific, job related and have caused harm to an employee. Actions include matters involving the interpretation, application or enforcement of policies, procedures, general and special orders.
Representative
Complaint
Grievance
Complaint
GO 5.1.1 (3)
a person chosen by the individual to represent him or her.
Representative
Complaint
Grievance
Representative
GO 5.1.1 (3)
GO 5.1.1 (4 C 2)
Who serves as the coordinator of grievance procedures?
PSD
Division Commander
Director of Human Resources
Section Commander
Director of Human Resources
GO 5.1.1 (4 C 2)
The Director of Human Resources shall act as coordinator of the grievance procedure during and after the process and ensure each step of the process has been properly documented.
GO 5.1.1 (4 B 3)
If the grievance is still not resolved after step 2, who should the employee go to?
Division Commander
Director of Human Resources
PSD
Section Commander
Division Commander
GO 5.1.1 (4 B 3)
If the grievance is not resolved, the employee shall submit the grievance to the Division Commander within fourteen calendar days of receiving the answer in step 2.
GO 5.1.1 (4 B 7)
TRUE OR FALSE- If supervision or management fails to observe the time limits for each step, the employee is not allowed to advance the next step and must wait.
True
False
False
GO 5.1.1 (4 B 7)
Should supervision or management fail to observe the time limits within each step, the employee may advance the grievance to the next step.
GO 5.1.1 (4 B 6)
Failure by the employee to observe the time limits of each step of the grievance process will cause what assumption?
The employee has been dismissed
No effect
The grievance is on going
The grievance is satisfied or abandoned
The grievance is satisfied or abandoned
GO 5.1.1 (4 B 6)
If the employee fails to observe the time limits established for each step, it shall be assumed the grievance is satisfied or abandoned.
GO 5.1.1 (4 B 2)
Employees filing a grievance must complete a memorandum that contains a
statement of the grievance and the facts upon which it is based; the
allegation of the specific wrongful act and harm done; and the remedy or
adjustment sought.
If the grievance is not resolved, who should the employee submit the grievance to?
Section Commander
Director of Human Resources
Division Commander
Lieutenant
Section Commander
GO 5.1.1 (4 B 2)
If the grievance is not resolved, the employee shall submit the grievance to the Section Commander within fourteen calendar days of receiving an answer in step 1
GO 5.1.1 (4 A)
TRUE OR FALSE- Supervisors have a responsibility to be available to their employees and make every effort possible to resolve the complaint informally.
True
False
True
GO 5.1.1 (4 A)
Supervisors have a responsibility to be available to their employees and make every effort possible to resolve the complaint informally.
GO 5.1.1 (4 C 1)
TRUE OR FALSE - Supervisors and Managers shall acknowledge receipt of the grievance at each step of the process by noting the date and the person receiving the grievance.
True
False
True
GO 5.1.1 (4 C 1)
Supervisors and Managers shall acknowledge receipt of the grievance at each step of the process by noting the date and the person receiving the grievance.
GO 5.1.1 (4 D 1)
If the managerial grievance is not resolved at the second level, who does the manager forward the grievance to?
PSD
Division Major
the Sheriff
the Under Sheriff
the Sheriff
GO 5.1.1 (4 D 1)
If still not resolved after the second level, the manager shall complete a memorandum and forward to the Sheriff. The final decision rests with the Sheriff.
