5.6 - Given a scenario, troubleshoot printers. Flashcards Preview

Comp TIA A+ 220 1001 Based on Exam Objectives > 5.6 - Given a scenario, troubleshoot printers. > Flashcards

Flashcards in 5.6 - Given a scenario, troubleshoot printers. Deck (14)
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1
Q

Testing the printer.

A
2
Q

Bad output.

A
  • Garbled characters on paper
  • Bad printer driver / wrong model
  • Incorrect page description language • (PCL or PostScript?)
  • Bad application
  • Check with a test page
3
Q

Final print.

A
4
Q

Paper jam.

A
5
Q

Network issues.

A
6
Q

OS issues.

A
7
Q

Error messages.

A
8
Q

No output.

A
9
Q

Multiple failed jobs in logs.

A
10
Q

Normal Windows Printer Test Page.

A
11
Q

Windows Printer Test Page from a Laser printer with a scratched photosensitive drum.

A
12
Q

A “ghosting” Windows Printer Test Page from a laser printer with a faulty cleaning subsystem.

A
13
Q

Printer Test Page printed with the incorrect page description language or incorrect driver.

A
14
Q
A

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