5.7 Troubleshooting Networks Flashcards

1
Q

Name some external sources that could interfere with wired connections.

A
  • Power lines
  • Fluorescent lighting
  • Motors
  • Generators
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2
Q

When does the activity light blink?

A

When sending or receiving data

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3
Q

What device would you use to increase the connectivity signal?

A

A repeater

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4
Q

Name four possible connectivity issues with wired networks.

A
  • Physical connection
  • Cable length
  • Interference
  • Port flapping
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5
Q

What network cables always use fiber optic connections and why?

A

Network cables near power lines, because they are immune to EMI

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6
Q

What causes port flapping?

A

Intermittent connectivity issue between the client and the network switch

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7
Q

Define a half duplex

A

A network that sends or receives information, but not simultaneously.

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8
Q

Define data exfiltration.

A

Sending data in the background without the user seeing it.

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9
Q

What is a full duplex?

A

A network that facilitates the simultaneous sending and receiving of information.

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10
Q

How are NICs set in a full duplex?

A

They are set to auto-negotiation.

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11
Q

What does the auto-negotiation setting on an NIC do?

A

It allows the port to communicate with the other device to determine the optimal duplex mode and speed for the connection.

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12
Q

List four possible causes of data exfiltration.

A
  1. Mismatch in the duplex setting
  2. Mismatch in the speed setting
  3. Network adapter drivers are out of date
  4. Malware infection
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13
Q

Which wireless standards are less prone to signal interference?

A

a, n, ac and ax

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14
Q

Give four things that could cause wireless connectivity issues.

A
  • Intermittent wireless connectivity
  • Signal interference
  • Low signal strength
  • Standards mismatch
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15
Q

What does a received signal strength indicator (RSSI) do?

A

Measures the signal strength based on an index level and gives a value in decibels

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16
Q

How could you improve the signal strength if the RSSI is displaying negative decibels?

A
  • Increase the power of transmission
  • Increase the antenna size
  • Move closer to the source
17
Q

Which wireless standards use 2.4 GHz?

A

b, g and n

18
Q

Which wireless standards use 5 GHz?

A

a, n, ac, and ax

19
Q

What are three questions you could ask to troubleshoot wireless issues?

A

What frequency is being used?
What is the maximum speed of that frequency?
Which versions of wireless networking are being used?

20
Q

Give two possible VoIP issues.

A

Latency and jitter

21
Q

Define latency and give the ideal measurement.

A

The time it takes for a signal to reach the intended client; ideally 50-100ms or less

22
Q

Define jitter and when it starts to occur.

A

A measurement of the variation in delay over time; it starts to occur when latency increases by up to 30-50 ms.

23
Q

What do the settings for quality of service (QoS) affect?

A

Only things inside the network

24
Q

How do you allow prioritisation of voice traffic?

A

By setting the quality of service

25
Q

How could you reduce or eliminate jitter?

A

By increasing network performance or implementing QoS

26
Q

What does limited connectivity mean?

A

That a computer is not receiving incoming signals from the network.