Printer Assignments & Copies

Question 1

Which of the following is true of Print Key Assignments? CHECK ALL THAT APPLY

Answer 1

1) Used only on I/O terminals (dumb terminals)
2) Have to have own server – non-ASP customers
3) Allows you to screen print from I/O
4) Does not affect regular system printing

Question 2

TRUE or FALSE: According to Best Practices, every Display Device Name (workstation) set up for a dealership should have a printer assignment created.

Answer 2

TRUE

Question 3

TRUE or FALSE: If there are multiple F&I managers at the dealership, you will need to set up Printer Assignments for each of the F&I Workstations/Display Device Names, and change the Business Office F&I Lease Documents prompt to their F&I printer.

Answer 3

TRUE

Question 4

Using the screenshot below, how many copies will print when a Service Writer uses function 52 Cust & Tech Hard Card on a Repair Order that has Customer Pay, Warranty, and Internal Line Payment Methods during the initial write up?

Answer 4

2

Question 5

In the Web Client, what is the Workstation ID called?

Answer 5

Display Device Name

Question 6

Using the screenshot below, how many copies will print when a repair order that has Customer Pay, Warranty, Service Contract, and an Internal line payment method for a dealership not using delayed close is closed by the Cashier for a non A/R customer?

Answer 6

9

Question 7

Using the screenshot below, how many accounting copies will print when a repair order has payment applied and is closed in the DMS that is for a customer owned vehicle with only customer pay on the repair order?

Answer 7

1

Question 8

Using the image below, which printer will this document print to?

Answer 8

Whichever Printer ID is assigned in the *ZT9 Printer Assignments, for the Business Office/Reports line

Question 9

Best Practices states that… CHECK ALL THAT APPLY

Answer 9

1) Each workstation gets it’s own printer assignment

2) Everything prints to closest printer except for paper/printer specific documents (checks, forms, audits copies)

Question 10

How can you check to see which Workstation ID’s (Display Device Name) are already in use?

Answer 10

Use system tools/work with device status

Question 11

Using the screen shot below, assume the Dealership has dedicated cashier for parts, when is the Pre-Invoice printed in parts?

Answer 11

When the Counterperson takes option 90 Cashier Invoice

Question 12

The Dealertrack DMS ties Printer Assignments to what?

Answer 12

Display Device/ Workstations

Question 13

What is the location field on the Printer Assignments set up screen used for?

Answer 13

Determines which company information will be used for the Forms printing, if a dealership is using multiple locations.

Question 14

The Display Device Name should be __ characters, because this is the maximum number of characters the Work Station ID will read in the Printer Assignments setup.

Answer 14

9