Laser Printers

Question 1

When configuring a laser printer in Windows, which networking method do we use?

Answer 1

TCP/IP

Question 2

Which of the following best describes the DMS policy on the purchase of laser printers?

Answer 2

The dealership can buy approved printers from any source, but our Inside Sales team would like the opportunity to provide a quote, as we are able to offer competitive pricing, and timely shipping

Question 3

To verify that a laser printer has been created on the iSeries Operating System, or to make sure that it is in a Started status, access the __________?

Answer 3

System Tools/Restart Printer

Question 4

TRUE OR FALSE: A laser printer without a network card may be set up to work through a printer session

Answer 4

TRUE

Question 5

Using the image below, what function would this printer be used for?

Answer 5

Check printer

Question 6

The difference between a Lexmark T650 and T650n is __________?

Answer 6

The T650n has a factory installed network card, the T650 does not

Question 7

According to Best Practices, which of the following should be labeled on each networked laser printer? (CHECK ALL THAT APPLY)

Answer 7

1) IP Address
2) Printer name (from SE / Printer Definition
3) Drawer contents for multi-drawer printers

Question 8

Which of the following could be reasons a printer lost its Forms? CHECK ALL THAT APPLY

Answer 8

Printer lost power

Question 9

A customer plans to use 2 drawers, one for invoices (regular paper) and one for tech hardcards (cardstock). How do you determine which drawer should hold which paper?

Answer 9

The plain paper should be loaded in the drawer that documents from non-DMS jobs print to (Word, Excel, the internet)

Question 10

Why do we require our customers to use printers from our Approved Printers List? (CHECK ALL THAT APPLY)

Answer 10

1) These are the only printers that have been thoroughly tested and proven to work with the DMS
2) Ensuring system reliability requires us to ensure that each part of the network is reliable this includes the printers
3) Our support team needs access to all the printers we support, and it is only realistic to have a limited number approved

Question 11

Where is the recommended place a customer can purchase replacement toner cartridges, MICR cartridges, or check stock?

Answer 11

The Dealertrack supply store

Question 12

TRUE or FALSE: A list of approved printers can be found on the Dealertrack website (accessible from the DMS Wiki

Answer 12

TRUE

Question 13

To check the current settings on a laser printer, print out the ______?

Answer 13

Configuration page

Question 14

What settings need to be changed by the DMS user when setting up a laser printer?

Answer 14

Enter the Network Information, but leave the rest of the settings at the factory defaults

Question 15

According to Best Practices, which of the following fields in the Printer Definitions should be entered as a part of the proper laser printer setup? CHECK ALL THAT APPLY

Answer 15

1) An accurate Description and Model
2) IP Address
3) Plain Paper & drop Down Tray assignments
4) Laser Form IDs and Laser Forms drawer assignments

Question 16

Which of the following terms best matches this definition: A piece of software that enables a computer to communicate with a peripheral device

Answer 16

Driver

Question 17

Which of the following best describes the DMS policy on the purchase of laser printers?

Answer 17

The dealership can buy approved printers from any source, but our Inside Sales team would like the opportunity to provide a quote, as we are able to offer competitive pricing, and timely shipping