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Flashcards in 6 Mixed extra questions Deck (5)
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1

What can you update under System Settings (user menu)?

General
Theme
Accessibility
Lists
Forms
Notifications
Developer

2

What is an event?

An event is an indication that certain conditions have occurred in the system, which are often responded to with pre-defined conditions

3

What are events triggered by? (2)

User actions
- logging in approving a request, renaming an attachment etc

Scripts
- business rules/workflows

4

What is the difference between Event Registration and Event Log?

Event Registry
- stores the event definitions

Event Log
- displays record from the Event Table (sysevent)

5

What is the definition of a metric?

A metric is used to measure and evaluate the effectiveness of IT service management processes