2.1a Managers and Leaders Flashcards

1
Q

Who are more risk averse - managers or leaders?

A

Managers

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2
Q

Four main types of management

A
  • Autocratic (authoritarian)
  • Paternalistic
  • Democratic
  • Laissez-Faire
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3
Q

Autocratic management features

A
  • Focus of power is with the manager
  • Communication is top-down and one-way
  • Minimal consultation
  • Use of rewards and penalties
  • Little delegation
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4
Q

Paternalistic management features

A
  • Leader decides what is best for employees
  • Little delegation
  • Leader explain reason as to why he has taken certain actions
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5
Q

Democratic management features

A
  • Decisions taken by the people for the people
  • Workers have full part in decision making
  • Aim is to remove ‘them and us’
  • Takes longer to make decisions
  • Most likely to be effective with skilled workers
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6
Q

Laissez-faire management features

A
  • ‘Let it be’
  • Leader has little input into day-to-day decision making
  • Power is delegated
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7
Q

Why has there been a gradual shift away from autocratic leadership?

A
  • Changes in societies values
  • Better educated workforce
  • Greater workplace legislation
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8
Q

What do managers do?

A
  • Set objectives
  • Analyse and interpret data
  • Make decisions
  • Appraise employees
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9
Q

When is an autocratic style of management likely to be used?

A
  • When employees are unskilled

- Crisis management

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