6.2a Analysing HR performance Flashcards

1
Q

Labour turnover definition

A

The percentage of the workforce that leave a business within a given period (usually a year)

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2
Q

Labour turnover formula

A

Labour turnover = (number of employees leaving during period ÷ average number employed during period) x 100

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3
Q

Advantages of staff leaving

A
  • New people with fresh ideas
  • Hire specialists rather than training existing employees
  • Already trained by competitors
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4
Q

Disadvantages of staff leaving

A
  • Increases recruitment costs
  • Reflects poor morale in workforce
  • Increases training costs
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5
Q

Retention rate formula

A

(Number of employees with X years service ÷ overall workforce numbers) x 100

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6
Q

Retention rate definition

A

Proportion of employees with a specified length of service

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7
Q

Methods of improving retention

A
  • Recruit correct staff
  • Train staff
  • Exit interviews
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8
Q

Labour productivity definition

A

Amount of output obtained from each employee

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9
Q

Labour productivity formula

A

Labour productivity = output per period ÷ number of employees at work

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10
Q

Two methods of reducing labour costs per unit

A

Increasing output for the same level of labour costs

Reducing labour costs for the same level of output

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11
Q

Ways to achieve lower labour costs per unit

A
  • Recruitment of skilled workers
  • Training of existing staff
  • Outsourcing
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12
Q

What does employee costs as a % turnover show?

A

How much of the money the business makes from sales that is taken by employee costs

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13
Q

Employee costs as a % turnover formula

A

Employee costs as a % turnover = (employee costs ÷ revenue) x 100

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