7. OralComm Reviewer Flashcards
(110 cards)
1
Q
source of the message
A
sender
2
Q
This is what is sent in a communication process
A
message
3
Q
the process of saying the message or words to the receiver
A
encoding
4
Q
medium of communication
A
channel
5
Q
the process of understanding the message said by the sender
A
decoding
6
Q
this refers to the person who got the message
A
receiver
7
Q
response to communication
A
feedack
8
Q
where does communication happen?
A
setting or situation
9
Q
things that prevent/ make communication hard
A
barriers`
10
Q
2 types of communication
A
verbal and nonverbal
11
Q
representations of the process of communication
A
models of communication
12
Q
one person sends a message, and another person receives it; moves in 1 direction
A
linear model
13
Q
two way communication
A
interactive model
14
Q
model that is always evolving
A
transactional model
15
Q
language is a symbol (T or F)
A
True
16
Q
etymology of the word “communication”
A
Communicare (Latin)
17
Q
people communicate using?
A
language
18
Q
intrapersonal comm. means?
A
talking to yourself
19
Q
interpersonal comm. means?
A
talking between 2 people
20
Q
group comm. means?
A
talking to several people
21
Q
public comm. means?
A
communication between1 person and a big group of people.
22
Q
series of dynamic activities– a cycle of actions and reactions that produces something or that leads to a particular result
A
process
23
Q
communication that uses words in sending and receiving messages
A
verbal communication
24
Q
2 types of verbal comm.
A
oral and written
25
written comm. is?
sending messages through written symbols, like language.
26
oral comm. is?
the usage of listening and speaking skills; can be formal or informal
27
the process of NOT using words to communicate-- but rather, using facial expressions and body movements
nonvebal communication
28
communication that primarily uses sound
audio communication
29
communication that uses visual aids, or graphics we can see
visual communication
30
ethos is?
credibility
31
pathos is?
emotion
32
logos is?
logic
33
examples of linear models
aristotle, schramm, laswell, and berlo
34
helical model states that?
as a child your means of communication is narrow, but broadens as you grow older
35
what model states that NOISE can be distracting, which makes encoding and decoding a source of misunderstanding
shannon weaver model
36
which model compares the sender's field of experience to the receiver's field of experience?
schramm's model
37
in the westley-maclean model, X stands for?
environmental factors
factors that influence the creation of the message
38
A stands for?
Sender
39
B stands for?
Receiver
40
C stands for?
Gatekeeper
editor of the message
41
F stands for
Feedback
42
X1 stands for
sensory experiences
43
X2 stands for
object of orientation of the speaker (encoding)
44
X3 stands for
decoding
45
example for transactional model
wood's model
46
which tenet states that communication is ever changing
communication is dynamic
47
which tenet states that communication is never the same; every communication experience is different, even if people are saying the same thing.
communication is something you can't take back.
communication is unrepeatable and irreversible
48
Communication is not received or understood at the same time-- so both parties must be on the same page to understand each other
communication is contexualized
49
communication is something we encounter and use all the time, in any given place
communication is everywhere
50
communication has no beginning nor end
communication is continuous
51
communication is used when we buy things or enter in deals
communication is a transaction
52
communication is not innate, as everyone communicates differently
communication is learned
53
communication is the dissemination of information between individuals
communication is a sharing of meanings
54
communication may differ in meaning based on the person talking to you
communication has 2 levels of meaning: content and relational
55
systematic arrangement of letters, figures, and symbols
code
56
verbal symbol, distinct, meaningful element in language
word
57
anything associated to words
verbal
58
smallest, distinctive, audible unit
phoneme
59
in the filipino language, syllables are produced in what format?
consonant-vowel or consonant-vowel-consonant
60
meaningful arrangement of words; can be different in every language
syntax
61
represent objects or concepts
symbols
62
symbols don't have meaning until we give it to them
symbols are arbitrary
63
symbols dont have fixed meanings
symbols are ambiguous
64
symbols are not concrete or tangible
symbols are abstract
65
we can make communication more concrete if we avoid?
overgeneralization
66
Use specific words to convey what you want to say; pick concrete over abstract
Strive to achieve clarity
67
You have to be careful in using your words when describing people's age, gender & preferences, political affiliations, disability, religion, economic and social status, and culture
Respect individual differences
68
avoid generalizing people's traits based on culture
Avoid stereotyping
69
resorting to using highfalutin words when talking is NOT necessary
Aspire to use words that are comprehensible to your listener or target audience
70
looking at all the cues ad collectively understanding how they compliement, illustrate, repeat, regulate, emphasize, support, or contradict the verbal language
Interpreting non verbal language
71
Visual/Sight
Communication through the eyes
72
Auditory
Communication through sounds
73
Communication through touch
Tactile or Haptic
74
Communication through smell
Olfactory
75
Gustatory
Communication through taste
76
Nonverbal signals with a verbal equivalent or direct verbal translation.
They are deliberate movements of the body that are consciously sent and easily translated into speech,
Emblems
77
Some people may refer to colloquially as "talking with your hands,"
Illustrators
78
Gestures used to give feedback when conversing
Regulators
79
body movements which reveal our affective, or emotional, state.
Affect Display
80
touching behaviors and movements that indicate internal states typically related to arousal or anxiety.
Adaptors
81
Problems that come from the sender/speaker
1. Problems in Language profiency skills
2. Lack of sensitivity to the receiver's background
3. Lack of preparation
4. Negative perception of self and other emotional problems
82
words that are not considered a part of the standard vocabulary
slang
83
words that are used in a specific trade or profession
jargon
84
When we want to inform people of what we know
Informative function
85
When we instruct people on what to do, when and where, why, and how to do them
Instructive Function
86
When we want to influence other people
Persuasive function
87
When we want to entice and direct others to act and reach their goals
Motivation Function
88
Communication for pleasure and enjoyment
Aesthetic Function
89
Talking to someone about your problems in order to maintain a good mental health
Therapeutic Function aka Emotional Expression
90
Communication to maintain control over other people's behavior
Regulation/Control
91
When we want to start, maintain, regulate, or end relationships
Social Interaction
92
most important part of the communication process
listening
93
Communication that takes place within a single person; talking to ourselves
Intrapersonal Communication
94
2 types of intrapersonal communication
1. Internal Discourse: talking silently in our heads
2. Solo Vocal Communication: Orally talking to ourselves
95
Interpersonal Communciation
What we normally think of as communication; involves a person or other people
96
Context that referes to the participants and what they bring into the interaction
Psychological Context
97
Context that concerns the relations the interactors have toward each other
Relational Context
98
Context that deals with the psychosocial "where"
Situational Context
99
Context that deals with the PHYSICAL where
Environmental Context
100
Context that includes all learned behaviors and rules that affect the interaction
Cultural Context
101
Uses ideas, images, persuasion, information, strategies, and tactics in a smart message targeted to the right audience
Public Speech
102
Agressive
Direct in expressing need and wants with little to no regard for other people's thoughts
103
Passive
Not direct in expressing needs and wants; puts others before themselves
104
Passive Agressive
Makes others indirectly aware of their needs and wants-- my needs and wants are more important than yours
105
Assertive
Clearly state needs, wants, and opinions, while still being considerate towards others.
106
Formal speech style; cannot be changed (Ex: Oaths, Pledges)
Frozen
107
Informal speech style; can be done with a friend (Ex: sharing a secret)
Intimate
108
Informal; can also be done with a friend (Ex: Sharing or asking for General Info)
Casual
109
Formal; done when asking for advice
Consultative
110
Formal; Done by an authority figure (Ex: SONA, Announcements)
Formal
