8. Enterprise Resource Planning ERP Flashcards

(8 cards)

1
Q

What is enterprise resource planning

A

ERP is a computer based system that intergrates all aspects of the business process

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2
Q

What does ERP include?

A

Finance
Human resources
Manufacturing schedules, capacity, lead times and tracking
Customer orders, credit ratings and order history
Business strategy and market research
Quality

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3
Q

What are the advantages to ERP

A
  1. Improved productivity and efficiency

Why: Automates tasks and streamlines workflows.

Leads to: Faster work, fewer errors.

  1. Reduced operational costs

Why: Combines processes and avoids duplication.

Leads to: Saves time and money.

  1. Integrated information repository

Why: All data is in one place and accessible.

Leads to: Better decision-making and collaboration.

  1. Flexibility for various situations

Why: Can adapt to different business needs.

Leads to: Easier scaling and response to changes.

  1. Data security and compliance

Why: Controls access and tracks data use.

Leads to: Reduces risk and meets legal standards.

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4
Q

What are the disadvantages of ERP

A
  1. Very expensive

Why: High costs for software, setup, and maintenance.

Leads to: Financial strain, especially for small businesses.

  1. Complex implementation and training

Why: ERP systems are large and require staff to learn new processes.

Leads to: Delays, frustration, and possible mistakes.

  1. System depends on all parts working well

Why: If one module fails, it can affect the whole system.

Leads to: Disruptions and reduced productivity.

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5
Q

What is concurrent manufacturing?

A

a systematic integration of all the elements of design and manufacture so that they can be carried out simultaneously

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6
Q

What is quality function deployment?

A

QFD is a quality assurance system combined with concurrent manufacturing to ensure that consumer requirements are met

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7
Q

What is used in a quality function deployment?

A

A ‘house of quality’ matrix

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8
Q

What is the exam tip for this section?

A

Questions on this usually are about flexibility and fast response by using tech.
Understand mass customisation ! In Chapter 8.1

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