Wireless TV Box

Question 1

What allows you to watch live TV via your in-home Xfinity network, without the need for a coaxial cable connection?

Answer 1

Wireless TV Boxes (Xi5 and Xi6) and they have same functionality as other non-DVR X1 devices.

Question 2

What are the requirements to have a Wireless TV Box?

Answer 2

Xfinity TV service, at least one additional X1 TV Box to act as the primary X1 device on your account and Xfinity Internet with an eligible Wireless Gateway (Arris XB3 TG1682G, Arris XB6 TG3482G, Cisco 3941T or Technicolor XB6 CGM4140COM) to stream video over the Xi5’s WiFi connection.
Note: The Wireless TV Box will not work with customer-owned modems or Xfinity Wireless Gateways with bridge mode turned on.

Question 3

How can I get a Wireless TV Box?

Answer 3

Wireless TV Boxes may be available during an X1 install at our technician’s discretion. Technician discretion will be based on an evaluation of the home’s network configuration at the time of install. Wireless TV Boxes are available to order online or at Xfinity Stores in Central and West Division.

Question 4

How many Wireless TV Boxes can I have in my home at one time?

Answer 4

At this time, the maximum is two Wireless TV Boxes per account.

Question 5

Will using the Wireless TV Box count against my Internet data usage?

Answer 5

The Wireless TV Box acts as a wired box when utilizing standard TV Box features, such as Live Broadcast, Video on Demand, Pay Per View and Guide. Internet apps, such as Netflix, Pandora and YouTube, will continue to count toward your data usage.

Question 6

Does the Wireless TV Box support 4K Ultra HD (UHD) resolution?

Answer 6

While the Xi5 Wireless TV Box does not support 4K UHD resolution, the Xi6 model does.