Staffing: motivating people Flashcards
1
Q
What are the three key concepts in the expectancy theory?
A
Expectancy, instrumentality and valence
2
Q
Define instrumentality according to expectancy theory.
A
The perceived relationship between performance and outcome
3
Q
Self-actualisation is on what level of Maslow’s hierarchy?
A
The top
4
Q
What is the name of the job design model that is closely linked to increasing work motivation?
A
Job Characteristics Model - by Hackman and Oldham
5
Q
What is the basic idea behind expectancy theory?
A
People are motivated if they have a chain of anticipations which leads from efforts to rewards which they value.
6
Q
What is a major advantage of setting goals?
A
Focusing attention on required behaviour
