Chapter 5: Selling | Finding the Right Buyer Flashcards

1
Q

Any loss of value due to conditions outside of the property itself (external).

A

Economic obsolescence

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2
Q

Normal wear and tear as things need to be repaired or replaced.

A

Physical Depreciation

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3
Q

The loss of value due to adverse design factors within a structure that affect the marketability of the property.

A

Functional obsolescence

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4
Q

This tool provides the salesperson with a series of questions to ask the caller, and furnished a handy record of calls for follow-up now or later.

A

Incoming call register

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5
Q

A quick reference list of properties within a similar price range, school district, size, etc.

A

Switch sheet

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6
Q

A weekly outing whereby all available salespersons from one office preview all the newest brokerage listings as well as other brokerages’ “listings”.

A

Office caravan

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7
Q

The process of reconciling a buyer’s needs and desires with the reality of his or her financial capacity.

A

Counseling/Qualifying

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8
Q

A natural progression culminating in getting an offer to buy.

A

Closing the sale

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9
Q

Character, Capacity, and Capital. Ways to evaluate someone’s creditworthyiness.

A

Three C’s of credit

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10
Q

After previewing available properties during a caravan, each agent is expected to full out this form.

A

Agent comment sheet

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11
Q

A commission earned by introducing your client to another broker.

A

Referral fee

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12
Q

Used when showing potential buyers properties to help them to keep track of what they’ve seen.

A

Buyers comment sheet

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13
Q

The loss of value due to conditions outside of the property is considered:

a) functional obsolescence and curable.
b) economic obsolescence and incurable.
c) economic obsolescence and curable.
d) none of the above.

A

b) economic obsolescence and incurable.

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14
Q

The most effective communication usually occurs:

a) by way of phone calls.
b) through letters.
c) face-to-face.
d) none of the above.

A

c) face to face.

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15
Q

When selling an older home, its important to remember that insurance claim disclosures must be made to the buyers of any major material repairs or insurance claims made within the last:

a) three years.
b) five years.
c) ten years.
d) fifteen years.

A

b) five years.

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16
Q

Which of the following would be considered a disadvantage of owning a home?

a) Appreciation
b) Upkeep and maintenance
c) Equity buildup
d) All of the above

A

b) Upkeep and maintenance

17
Q

The initials “CRS” stand for:

a) Certified Residential Service.
b) Certified Residential Sales.
c) Certified Residential Specialist.
d) Credit Residential Services.

A

c) Certified Residential Specialist.

18
Q

A quick reference list of “alternative listings” within a similar price range, school district, size, etc., is called a(n):

a) switch sheet.
b) cheat sheet.
c) incoming call register.
d) all of the above.

A

a) switch sheet

19
Q

An office caravan consists of:

a) a group of MLS cooperating brokers who visit each others’ offices weekly.
b) a weekly outing by office salespersons to preview new brokerage listings.
c) a weekly visit to the car wash by all brokerage personnel.
d) a brokerage that operates out of a mobile home rather than a traditional office.

A

b) a weekly outing by office salespersons to preview new brokerage listings.

20
Q

The process of reconciling buyers’ needs and desires with the reality of their financial capacity to buy may be called:

a) pre-approving buyers.
b) counseling buyers.
c) both a and b.
d) neither a nor b.

A

c) both a and b.

21
Q

Which of the following is NOT one of the three C’s of credit?

a) Character
b) Capacity
c) Capital
d) Citizenship

A

d) Citizenship

22
Q

In real estate, the best definition of “closing” is:

a) getting the license.
b) finding a seller.
c) getting the offer to buy.
d) none of the above.

A

c) getting the offer to buy.