9 Flashcards
Mediated communication
The use of media to communicate
Media examples
Newspapers, television, radio, social media, internet sites
Priestley’s Paradox
Look up diagram
When there are more channels available for communication, the quality of the communication decreases.
Media and self image
The media influences our behaviours and attitudes, many ideas come from online which effect our self image. What we put on social media is how we define ourselves.
Face-to-face vs media
Anonymity: Real (support available) & perceived (cat fishing, different perceptions)
Physical Appearance: Absence of visual cues, Judge & stereotype based on appearance
Distance: No limits with mediated (contact with friends/fam around the world)
Time: Synchronous, Asynchronous
Media richness theory
In person communication is the most effective as we can perceive physical cues, tone, etc however we cannot through media such as a status update
Media richness factors
- Amount of feedback that communicators can receive
- Number of cues that channel can convey & can be interpreted by receiver
- Variety of language communicators use
- Potential for expressing emotions & feelings
Media channel ranking
- Face to face
- Video conferencing
- Telephone
- 2 way radio
- Written addressed documents (letters, emails, messages)
- Unaddressed documents (status updates, tweets)
Media channel factors
- Purpose
- Receiver
- Urgency factors
- Synchronicity/timing/rate of delivery
- Length/complexity of message
- Public or private
- Levels of disclosure
- Tone
- Absence of NVC
- Permanence of message
Channels can be similar to open or closed questions, you need to evaluate which is best for the situation
Cues filtered out theory
Emotional communication restricted via electronic means because nvc filtered out
Effects of NVC
- Complement message
- Contradict message
- Control message
- Repeat, restate, emphasise
- Confirm
- Substitute
Social issues of media
- Privacy issues
- Paedophiles
- Identity theft
- Party crashing
- Physical stalking
- Geotagging
- Spam
- Hackers
- Sexting
Negatives of MC
- Sexting
- Cyberstalking
- Geotagging
- Tagging
- Spam
- Hackers
- Identity theft
- Permanent trail
Positives of MC
- Reduce isolation
- Ease of communication
- Develop & maintain relationships
- Support groups
- Virtual communities
- Reduce distance
- Convenience (from almost ANYWHERE)
- Geotagging in search & rescue
- Development of trust & relationship currency
Mindfulness
- The nonjudgemental observation of the ongoing stream of internal and external stimuli as they arise (Baer, 2003)
- Consciously bringing awareness to the here-and-now experience, with openness, interest & receptiveness (Harris, 2007)
