chapter 1

Question 1

represent things, processes, ideas, or events

Answer 1

symbols

Question 2

characterization of communication as a one-way event in which a message flows from sender to receiver

Answer 2

linear communication model

Question 3

originator of a message… putting thoughts into symbols

Answer 3

sender encodes

Question 4

sender’s planned and unplanned words and nonverbal begaviors

Answer 4

message

Question 5

one who notices and attends to a message

Answer 5

receiver

Question 6

method by which a message is conveyed between people

Answer 6

channel

Question 7

trade messages through a medium such as a phone or computer

Answer 7

mediated communication

Question 8

receiver’s response is feedback. Two-way exchanges

Answer 8

transactional communication model

Question 9

communicating with oneself

Answer 9

intrapersonal communication

Question 10

when two people interact

Answer 10

dyadic communication

Question 11

every person can participate actively

Answer 11

small group communication

Question 12

collectively work to achieve goals

Answer 12

organizational communication

Question 13

a group becomes too large for all members to contribute

Answer 13

public communication

Question 14

messages that are transmitted to large, widespread audiences via websites, magazines, TV

Answer 14

mass communication

Question 15

ability to understand issues from a variety of perspectives

Answer 15

cognitive complexity

Question 16

process of paying close attention to our own behavior and using these observations to shape the way we behave

Answer 16

self-monitoring